Portola Valley Chalets

"Amazing all around!!!"

"The room was very clean and the staff was courteous. "

"Overall a good stay. We mainly came down for work so didn't spend much time in the hotel/room. But from what we could, the room, sheets, and bathroom were clean. Our hair dryer broke and we went down to the lobby to get a replacement and they immediately gave us a new one to use, so the service was attentive. Very close to the airport and walkable to BART and Caltrain. A couple small things that I would change is the lighting inside the room, it was pretty dark and hard to see inside when it got dark outside and our room door was quite difficult to open at times. We'd have to scan our key card 3-4 times and we had to put our whole body weight on the door to open it. (Could be user error). Overall pleasant experience!m though and would say again if the opportunity arose."

"This hotel was extremely convenient, great location. Your staff is extremely friendly and helpful."

"Nice, clean, spacious room."

"Very nice and welcoming place. Very comfortable bed and pillows. Nice layout of pool area. Nice variety of breakfast selections. Quiet rooms even on the traffic side of the building. Looking forward to staying there again."

"Excellent restaurant; great location, very convenient for airport and BART."

"I arrived after a 15 hour flight and was greeted by a very professional, courteous, and friendly desk attendant. She was very quick and had me checked and in my room in record time. I would highly recommend the Bay Landing airport hotel."

"Always great staff here, nice rooms, nice jacuzzi "