Lovely view, can't be beat, but the hotel needs tweaking. Maid service did not happen before 4:30 in the afternoon and we were out of the room from morning until mid-afternoon.(one day we had to call at 4:50 to see if they were coming). The pub is extremely dark, dreary, and freezing cold. But the pub patio is very nice with a wonderful view. Food service is spotty--one night we received our food in about 10 mins, the next night we waited 40 minutes for wings and a salad. Both nights the pub was empty, with just diners on the patio. And strangest of all, the balcony for our room had the beautiful view which we enjoyed, but only 2 cheap plastic uncomfortable chairs, and no small table or anything that you could set a cup of coffee down on! And with a charge of several hundred dollars a night, this is really unacceptable. We have never before stayed in a location with a patio or balcony that did not provide at least a small table. Also, the room sleeps 6, but just 2 chairs on the balcony? It was also very disappointing that the lake cruise boat was out of order, as this seems to be a highlight of the resort, and something we were looking forward to.
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