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From check in to check out the service in this hotel was superb!!! The staff at this hotel were so friendly- The Berkeley is quite a gem and a wonderful experience from your regular hotel chains. We had a room with a terrace and it was wonderful. The rooms are huge and the bathroom was very large ...
Clean, very comfortable, great location, breakfast and dinner included during my stay, and good convenient stores, restaurants Staff were fine, could have been a little more customer service minded
Hotel was in a great location rooms was clean and staff was great. The only negative thing is it was no phone in room and no type of breakfast just coffee and the coffee area had not even real good creamers.
We got to the hotel very late (3am). We were still greeted by a very nice staff member. We got our keys right away and was so happy with our room. It was clean, the bed was so comfortable, and we were right next to the pool too! The pool was very nice, however I would suggest you bring your own towel, ...
I HAD TO CHECK OUT AT NOON. MY RIDE WASNT BACK, I WAS STUCK IN THE LOBBY FOR OVER 3 HOURS. THE STAFF WAS SO KIND. THEY KEPT ON CHECKING ON ME, ASKING IF I NEEDED ANYTHING AND VERY KIND. I WOULD DEFINITELY STAY AGAIN IF I AM IN THE AREA.
We got a suite for our family of 4 ( 2 adult daughters). The suite provided us with just the right amount of space and amenities. Very beautiful room. It was the right choice for us.
Stay unfailingly helpful and friendly--every staff contact we had was positive The hotel is under major renovation--the atrium was closed off on each floor by opaque plastic. You could smell drywall in the halls. But the rooms were clean and comfortable and impeccably prepared. The free breakfast ...