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Excellent service and beautiful place, Different restaurants,, great food and Quality of Service!!
You find everything that you need in this resort, front beach, excellent service, a variety of activities, a few pools and hot tubs, great food and restaurants and overall people so wiling to please you and make your stay confortable. We were looking for a quiet place to stay for our Anniversary. ...
The hotel stay was exceptional except from the start I wasn’t able to check in on time delayed by 2 hours and I wasn’t given the room that I paid for which was ocean view, instead I got a partial ocean view. A part from that the room was beautiful and I enjoyed the pool and beach area. It is in very ...
This resort is so nice and relaxing. The staff and service is amazing. The food is so good. Swim up room was great. Highly recommended. Can’t wait to go back again
Loved the lushnes of this resort. Saw wildlife everyday. Enjoyed both the al a carte and buffet restaurants. We found the theatre entertainment to be very loud and the flashing lights in our eyes made us leave.
I had a very pleasant experience due, in large part, to Yolitzin at the front desk, who was accommodating with all my concerns, and Christian, at the lobby, who made sure the taxis got me to where wanted to go. This hotel is very beautiful and is near almost all cenyers of attraction.
Stayed here for a week. We have stayed at many resorts in the area and this is probably our favorite so far. The place is huge. Many options. The food in every restaurant and buffet was far above average and even amazing at some. Our only two complaints were with the wi-if and the bed. The wi-fi ...
I had booked 2 rooms, 1 for the girls and 1for us. I spoke to my personal concierge about needing the rooms as close as possible. They went above and beyond in accomplishing my request. The rest of the staff were just as nice. I’ll be back
Very nice resort with all of the amenities that you would expect at a quality resort. Food is excellent and staff is friendly and courteous. All rooms are close to the beach and pool areas. We especially like the option of walking into Porto Morales to lunch and shop since it is about a 45 minute ...
Overall, this place was perfect to enjoy a relaxing honeymoon! The service was generally great (by day 2 a few key staff know you by name; rooms are cleaned well twice daily; each villa of ~12 rooms had a dedicated concierge). The food in most dinner restaurants (e.g. The Grill, Azia, Las Ventanas) ...
Very good service and great atmosphere and great food,we enjoyed everything what was available and want to come back.
Hotel is great. This was our second trip to Barcelo Palace in the last 6months , and for this reason we had been upgraded to premium club and we rcvd an ocean view room. Check in and check out was a breeze, no waiting in line at all, this is probably the biggest advantage of premium club(and desserts). ...
My family and i had a wonderful experience. Everyone was really nice, they welcomed us with so much attention were attentive to our needs. The food was amazing, could do a little better with the entertaining, also a bit too pushy with the timeshare but other than that amazing
Sixteen of us stayed here for a friend's 50th birthday celebration and we all had an amazing time. The Hotel was clean and decorated beautifully for Christmas. The staff here work so hard to make sure you are taken care of. The pool and beach are beautiful. We can't wait to go back!
Good location, loot of beautiful nature, wild life just around you everywhere, zoo, unforgettable cenote with plenty of fish, friendly stuff, good food, 24 hours possibility of eating and drinking, everyday entertainment, aquapark for kids. My family and my were very happy to stay here for 9 days. ...
This is my fifth time to be at resort in Mexico. Other places- Aruba, Canaries islands, Palms Spring in USA, Hawaii, lakes Como and Capri in Itali and many other places in USA, Canada, Mediterranean.
The Hotel facilities, room, food, service were all top notch. Everyone seemed to go out of their way to take care of us and make our stay enjoyable. We stayed in one of the Villa's (spacious and well appointed) ... very quiet and walk able to the rest of the hotel.
Always a good experience. The staff is amazing and friendly. Great food, great everything, plenty to do. Can't wait to go back for the fourth time!
Very relaxing stay .. found the main pool far too noisy so spent our days on the beach . The beach loungers were very comfortable and the staff brought you drinks as often as you wanted . Some of the restaraunts were hit and miss .. we liked the Mexican . Breakfast was lovely overlooked the ocean ...
stayed here1 week good time, lot's of everything you need, food, drinks, lounging chairs, at check in was not given enough information about ala carte restaurants, when we found them they're great.
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