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The staff is amazing. The entertainment is excellent. The entertainment coordinators are extremely good at their jobs. The location of the resort is perfect. My only complaint is that the bathroom amenities such as shampoo, conditioner, lotion, body wash need to be upgraded to better quality ...
The property is beautiful, well taken care of and clean. The food and drinks we're very good.
The minute you arrive you feel like you're already taken care of, check-in was easy and quick and the service from all of the staff was amazing. Everyone who works there is amazing and you can really tell they want to make your stay there easy and painless. The best part is that the resort is in ...
This is an awesome property with lots of pools, bars, entertainment, chairs, beach towels etc. We really enjoyed our stay. Some notes: The beach can have a lot of seaweed, but they try to clean it. The room was so humid that our clothes felt damp and so did the bedding. The restaurants are what you ...
The resort is beautiful! The property is perfectly nestled between the beach and the jungle. The ancient Maya ruins were a nice surprise to find when walking through the resort. The resort is very big, so the shuttle service is convenient. However, sometimes the wait was longer than anticipated. ...
The property was very relaxing and enjoyable. I do with they had more activities. The food was ok. Had a hard time getting a good drink at the pool. Not once in 4 days did I have a buzz from the drinks when I spent all day at the pool. Felt like we paid for watered down drinks and average food.
I loved how much the resort cared for wildlife conservation. It had a jungle bungalow feel & yet still a very luxurious lobby. Staff was great, restaurants had great food.
If you want a top notch all inclusive with quiet evenings, excellent food and service. It is exceptional. No evening shows or disco, quiet and restful. Gorgeous property and excellent customer service.
The service and staff were excellent. Everyone went above and beyond to make our stay a very pleasant one. Beach seaweed was extremely bad but that was not the fault of the resort as they worked long hours daily to try to keep the beaches clear as possible.
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Experience the beauty of having everything at your fingertips during your stay at the Riviera Maya.
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