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I had a great experience at this hotel the food was always amazing (except in the Asian restaurant) it wasn't bad but it wasn't up to the standards I expected after eating in the other restaurants. The room was large, bed was extremely comfortable. They were constantly cleaning the grounds and the ...
This is a very LARGE resort beautiful manicured landscape. many many places to eat and drink you will have a hard time doing it all in one stay. The Michael Jackson show is old and need to be replaced. they need new entertainment all the entertainment is boring. the pools are big and beautiful not ...
We had a great time. We didn't do any tours this trip. We just stayed at the resort and relaxed. The beach is well maintained. This section of the sea is smooth with out a lot of rocks (i went barefooted). The hotel is a little dated but it was nice. The staff was very nice and helpful. The food ...
We have stayed at the Bahia principe five times now. This was the worst. The noise level in the room was so loud due to parties that we go no sleep the first two days. The. We had three days with no air conditioning After several calls to the front desk and then in person, we got no help. Don't worry, ...
Love everything about it. With just below 300 rooms, their service excellent. The Resort was well kept, love the beach a little small, some weeds but they took care of it, most of all no rocks. Love our floor concierge, knew us by name and provide the best service we could ask for. Love the shows, ...
This hotel was very beautiful. It is very big so make sure you like walking. Our room was right on the pool and it was very nice to be able to swim right from our room. The bed was a bit hard and the room needed a few updates but it was clean and spacious. The food was good and there are lots of ...
Everything you could want here. Comfort, fabulous food, helpful staff, great facilities and the swim up bar (definitely the place to relax and meet interesting folks). Do be careful of the drink measures though, catches some people out as a lot goes in that glass, not a complaint; just be aware. ...
This hotel is only 20 mts from the airport. About 50 minutes or less to Cancun or to playa Del carmen. The hotel has a nice taxi service that wait for you until you're done with whatever your doing so you feel secure. But the Cancun and surrounding area are all good areas. I don't think it's dangerous ...
Excellent vacation for those seeking a beach with calm waters and the cleanest ever, no seaweed, no waves. Cute little harmless fish will be swimming next to you. Superb service and very attentive hotel staff. Food was excellent in the buffet, and in a la carte restaurants, especially in BLoved, ...
Had a great experience at hotel., staff very friendly, the only complaint that I have is that taxy service is EXPENSIVE !!! They have a set rate but if you pay in dlls they take your dollar @ 13.pesos !! Charged me 35.00 dlls to drop us off st puerto Morelos which is only about 15-20 minutes.
I recommend the Walkout suite, this way you have access to The Royal across the street. If your American its hard to communicate with most of the staff at Gran Porto, at the Royal it was Much ,Much better communicating. Right after we checked in, Which was fast and easy with the Royal Package, we ...
Wonderful hotel!!!5 stars . Excellent location, wonderful swimming pulls, food was impressive. I had excellent restaurants to chose from
This resort exceeded my expectations. The facilities and service were exception.
The staff were very nice. My husband and I had a great time at this Hotel. The food was really good and we met so many couples that they keep coming back to that hotel. I highly recommend it.
I've been here 4 times now, and love the property, staff are amazing and very welcoming & always willing to do whatever possible to ensure you enjoy your stay. Pricing is excellent
This is my 4 time to this resort I love it I can't wait to go back the room big and clean the food good the front desk not too freidly
The hotel was great, friendly staff, great food, clean and ample facilities. Only complains about the resort was that the wifi in the room didn't always work and there was a shortage of electric outlets (one by the bed, one in the bathroom and two for the tv and minibar).
We had a wonderful stay with friends at the Royal. Service was great. The restaurants were all good. Check in and out was quick.
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