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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Zona Costera K256, Akumal, QROO, 77710

Explore the area

  • Popular LocationAkumal Ecological Center9 min drive
  • Popular LocationHalf Moon Bay12 min drive
  • Popular LocationYal-ku Lagoon18 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

Room options

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Akumal Beach and Xpu-ha Beach reflect the area's natural beauty and area attractions include Akumal Ecological Center and Ecopark Kantun Chi. Traveling with kids? Consider El Toh Ecopark, or check out an event or a game at Cenote Azul. Spend some time exploring the area's activities, including golfing.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Hekab Be Biblioteca - 6 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Tequilaville - 5 min drive
  • Portofino - 5 min drive
  • El Ultimo Maya - 5 min drive
  • La Cueva del Pescador - 6 min drive
  • Ksm Beach Club - 7 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star all-inclusive property by the ocean
Consider a stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a beach bar, and a poolside bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, reflexology, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Japanese cuisine and ocean views. The gym offers yoga classes and Pilates classes; other things to do include motor boating, rowing/canoeing, and basketball. In-room WiFi (surcharge) is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a lazy river, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, tennis courts, and concierge services
  • Wedding services, a billiards/pool table, and luggage storage
  • Guest reviews say great things about the breakfast
Room features
All 946 rooms offer comforts such as private hot tubs and air conditioning, as well as perks like separate sitting areas and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and hydromassage showers
  • Smart TVs with cable channels
  • Private yards, separate sitting areas, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Akumal and Tulum
  • Ikebana
  • La Gira Rodizio
  • El Patio
  • Siam

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private spa tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

72% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.7 mi (4.4 km) from Akumal Ecological Center and 2.8 mi (4.6 km) from Akumal Beach. Xpu-ha Beach and Tajma Ha Cenote are also within 6 mi (10 km).

Can I cancel my reservation for free at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and receive a full refund?

Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 599 out of 1314 reviews
5 - Excellent 46%
Rating 4 - Good. 382 out of 1314 reviews
4 - Good 29%
Rating 3 - Okay. 164 out of 1314 reviews
3 - Okay 12%
Rating 2 - Poor. 86 out of 1314 reviews
2 - Poor 7%
Rating 1 - Terrible. 83 out of 1314 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Lissy Zedileth, marlborough
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I been to! Amazing service. Food was great.
Stayed 5 nights in Sep 2022

2/5 Poor

Mayra, Woodridge
Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in and arrived to our room, we were highly disappointed. The room was extremely dirty and dated and we had a huge ant problem. It took 6 hours to finally have a member of management attempt to rectify the situation. Edgar was the manager on duty and addressed the issue to the best of his ability. The next morning, he had the room fumigated and new furniture brought in. Since we had a suite reserved, they couldn’t accommodate us in an another room as none was available for our party of 5. Edgar went above and beyond and honestly, if it wasn’t for his attentive, courteous and efficient service, our family would have checked out and stayed elsewhere and dealt with the headache of reimbursement later. Resorts need to realize that service is a major factor in such a competitive environment. It’s a shame that issues have to escalate to a management level in order to be resolved. I worked 10 years in the hotel industry and always ensured that my staff was empowered to make decisions to satisfy the guest’s experience. It’s unfortunate that this type of motto has been lost along the way. It’s the lack of customer service that can break an establishment. Thank you, Edgar for going the extra mile and not only ensuring that everything was rectified but also for checking in with us daily, for the remainder of our 6 day stay. Grand Sirenis is lucky to have you on their management team.
Stayed 6 nights in Sep 2022

3/5 Okay

Kathy, Woodridge
Traveled with family and small children
Disliked: Cleanliness
Staff was friendly. Restaurants were mediocre at best. Rooms are dated and in desperate need of TLC. Property overall was just okay.
Stayed 6 nights in Sep 2022

5/5 Excellent

Edsson
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Sirenia was amazing, me and the wife came for 8 day and not a single day was bad, love our concierge Sergio was amazing and very accommodating would definitely come back Only thing that was missing was spider monkeys lol but everything was amazing
Stayed 8 nights in Sep 2022

5/5 Excellent

Angela