Vacation to Riviera Maya

Overall a nice resort. Food is okay but need more variety. I didn’t like that the snack and Crepe area you need to sit down and order a la carte, with kids that’s often difficult to do. Night time entertainment was okay but needed more interaction with guests. Beach was not accessible and no entertainment on beach. Will not be returning .

Definitely an adult's only resort. Loud music on rooftop constantly playing but our room (3423) was well-insulated from it. We liked the staff, friendly and attentive.Of the 3 restaurants, we liked the Mexican the most. Rooftop pool was nice but not the beach, which is why we liked having access to the sister resorts, Reef Coco Beach and Reef Playacar. Reef Coco Beach has a smaller beach, but is walking distance to Reef 28 if you don't want to wait for the shuttle back. Reef Playacar, located in a more upscale part of town, has a nicer wider stretch of beach with beach volleyball games happening which I liked to join in. Just beware that you will be invited to a breakfast sales presentation on their vacation club but you will be well-conpensated for your time. (Free tickets to Xel-Ha, couples massage on the beach, thalassotherapy session and a $30 gift certificate). Just be prepared to say no 3 times if vacation clubs are not for you. We stayed for 9 nights during spring break and it was busy at night walking along 5th Avenue, kind of like the Mexican version of the Vegas Strip. Reef 28 is just one street off (1st Ave), very close to the action and yet far enough that you can get away from it quickly. Very nice get away for couples, but being constantly solicited by vendors can get tiresome.

I liked the overhead shower head and the constant flow of hot water. I didn’t like the see weed.

Had a wonderful time during my stay for 5 days. It was myself and my mother and we did have a preferred double ocean view suite. The view was amazing as was the rest of the area. The only downfall was the amount of seaweed on the beach. They work endlessly all day everyday to remove it, there’s just a lot. Will definitely be returning soon!

Amazing stay at Ocean Maya Royale, the hotel and staff were just incredible at all times. The entertainment staff most definitely makes the hotel as amazing as it is, they are all nothing short of incredible and are all a credit to the company. All of the entertainment staff went above any beyond for all the guests to ensure everyone was having a great time, the energy they all put in to each day was amazing and the presence by all of the team was wildly praised by all guests; Andrea, Alexa, Melissa, Kenddell, Camilo were all exceptional and a credit to the hotel.