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Palacio Provincial - Adults Only

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of Palacio Provincial - Adults Only

Palacio Provincial - Adults Only

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
103 Calle San Francisco, Old San Juan, San Juan, 00901

Explore the area

  • Popular LocationSan Juan Gate2 min walk
  • Popular LocationPort of San Juan11 min walk
  • Popular LocationCastillo San Felipe del Morro12 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)25 min drive

Room options

About this area

San Juan

Palacio Provincial - Adults Only is located in Old San Juan, a neighborhood in San Juan, and is in the entertainment district and near the beach. Port of San Juan and Pier 1 are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo de la Princesa and Paseo Caribe. Museo del Mar and Punto Verde are also worth visiting.

What's nearby

  • San Juan Cathedral - 1 min walk
  • San Juan Gate - 2 min walk
  • Statue of Ponce de Leon - 3 min walk
  • Port of San Juan - 11 min walk
  • Castillo San Felipe del Morro - 12 min walk

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive


  • Pizza e Birra - 2 min walk
  • Waffle-era Tea Room - 2 min walk
  • Il Bacaro Venezia - 2 min walk
  • Patio Del Nispero - 2 min walk
  • Hecho en casa - 3 min walk

About this property

Palacio Provincial - Adults Only

3.5-star hotel in the heart of Old San Juan
Located close to Port of San Juan, Palacio Provincial - Adults Only provides a rooftop terrace, a library, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • A front desk safe, express check-out, and luggage storage
  • An elevator and smoke-free premises
Room features
All guestrooms at Palacio Provincial - Adults Only feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool


  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center


  • Rooftop terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Romance packages available
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)


  • 43-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water


  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

More properties to consider

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palacio Provincial
Palacio Provincial Juan
Palacio Provincial Adults Only
Palacio Provincial - Adults Only Hotel
Palacio Provincial - Adults Only San Juan
Palacio Provincial - Adults Only Hotel San Juan

Frequently asked questions

Does Palacio Provincial - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palacio Provincial - Adults Only?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Palacio Provincial - Adults Only on Sep 28, 2022 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio Provincial - Adults Only pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palacio Provincial - Adults Only?

This property doesn't offer parking.

What time is check-in at Palacio Provincial - Adults Only?

Check-in is from 3:00 PM - anytime.

What time is check-out at Palacio Provincial - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palacio Provincial - Adults Only located?

Located in Old San Juan, this hotel is within a 15-minute walk of San Juan Cathedral and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Palacio Provincial - Adults Only and receive a full refund?

Yes, Palacio Provincial - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Palacio Provincial - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 236 out of 331 reviews
5 - Excellent 71%
Rating 4 - Good. 58 out of 331 reviews
4 - Good 18%
Rating 3 - Okay. 19 out of 331 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 331 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 331 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👌
Stayed 4 nights in Sep 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the front desk concierge personnel was always helpful and knowledgeable. Claudia was the best she is so helpful and willing to listen and help anytime you ask her . Great team . In the kitchen side I just wish they had French vanilla coffee creamer for the coffee. Great property great view. The rooms are very quiet and so comfortable. I will definitely stay there again in the near future.
Stayed 5 nights in Sep 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The pictures on their website were beautiful, not portraying in person appearance. The restaurant and bar were closed while we were there. Front desk staff are nice and try to help guide you to places in town. We left after 1 night of our 5 night stay.
Stayed 6 nights in Aug 2022

3/5 Okay

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice location and facilities but lack of personal.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service staff was incredibly rude and dismissive. There was one occasion when we were sitting at the restaurant and we had ordered food. We could clearly see that our food was sitting there, waiting to be dropped off. Mind you our server/bartender was not super busy and did not seem to have other tables. When I approached him to ask about our food he blatantly ignored me even though I was right in front of him. This was just one of a few instances that rubbed me the wrong way about the staff. Me and my group were treated almost as if we didn’t exist and I’m not sure why. Not a good feeling
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly nice and helpful. Located in the middle of everything. Pool is beautiful and rooftop is relaxing. Rooms were spacious - we booked two but could have definitely all stayed in one. Clean facilities.
Stayed 4 nights in Jul 2022

4/5 Good

Alba, Guaynabo
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff could be more diligent, waiter were distracted.
Stayed 2 nights in Jul 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Roof top and interior patios are very nice.
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Room smelled like sewage
Stayed 1 night in Jul 2022