We did not get the king bed that we paid Expedia For. Want a refund.
Comment from Hotel Management
Feb 6, 2017 by Chris, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. we do understand that you have request a king bed but might hotel have no king bed during that time .
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.