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Hotel Bardo

Photo gallery for Hotel Bardo

Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool
Outdoor pool
Outdoor pool
Living area

Overview of Hotel Bardo

VIP Access

Hotel Bardo

5.0 star property

4.8/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

Explore the area

  • Popular LocationHospital de Tulum13 min walk
  • Popular LocationDos Aguas Park18 min walk
  • Popular LocationCenote Crystal3 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Hotel Bardo is located in Tulum City Center, a neighborhood in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Hospital de Tulum - 13 min walk
  • Dos Aguas Park - 18 min walk
  • Cenote Crystal - 3 min drive
  • Gran Cenote - 11 min drive
  • Las Palmas Public Beach - 17 min drive

Restaurants

  • Los Aguachiles Tulum - 8 min walk
  • Manglar - 9 min walk
  • Hunab Ku - 11 min walk
  • La Barracuda - 11 min walk
  • Burrito Amor - 12 min walk

About this property

Hotel Bardo

5-star luxury hotel located in Tulum City Center
You can look forward to a grocery/convenience store, a terrace, and a garden at Hotel Bardo. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Milam, the onsite fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a water dispenser
  • A gift shop, concierge services, and smoke-free premises
Room features
All 30 rooms include comforts such as private plunge pools and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Private yards, separate sitting areas, and separate dining areas

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–11:30 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Milam
  • Bardo's Bar

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Lockers available
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining room
  • Espresso maker
  • Free bottled water

Outdoor space

  • Yard

More

  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private pool
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bardo?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Hotel Bardo on Nov 27, 2022 start from $346.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bardo pet-friendly?

Yes, Hotel Bardo allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Bardo?

Self parking is free at this property.

What time is check-in at Hotel Bardo?

Check-in is from 3:00 PM - 11:00 PM.

What time is check-out at Hotel Bardo?

Check-out is at noon.

Where is Hotel Bardo located?

Located in Tulum City Center, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Cenote Calavera and Cenote Crystal are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Bardo and receive a full refund?

Yes, Hotel Bardo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Bardo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 179 out of 207 reviews" "
" "5 - Excellent 86%
Rating 4 - Good. 16 out of 207 reviews" "
" "4 - Good 8%
Rating 3 - Okay. 8 out of 207 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 1 out of 207 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 3 out of 207 reviews" "
" "1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Mark
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days at Bardo and loved it. The staff is wonderful and very helpful. The entire property is beautiful and very well maintained. Our room was great. We dined at many places in a Tulum but our best meal was the red snapper we had at the hotel restaurant. We did the yoga class on most mornings and all of the instructors were engaging and helpful. After yoga was a nice time for a swim in the pool. We felt safe in Tulum and especially in our hotel. We did not lock our room during our stay. On our last day we needed to leave at 4:45 am to catch our flight. They came to help us with our bags and also found we had a flat tire. No problem, they quickly found our spare, changed it, and had us on our way without delay. We had a wonderful stay at Bardo!
Stayed 10 nights in Nov 2022

4/5 Good

Cenia
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance and the set up. Which they had authentic Mexican coffee.

5/5 Excellent

Janel
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything at Bardo is perfection!

5/5 Excellent

Catina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bardo made our honeymoon in Tulum absolutely exceptional. The entire staff was so kind and helpful. We met Aristdes upon check in and by the time we left felt as if we were great friends who have known each other for years. Whatever we needed he was there to help. The servers and bartenders around the hotel were so polite and accommodating. Our Spanish isn't great and that wasn't an issue at all. They are truly an exceptional staff all around. Our room was gorgeous. The mood lighting, decor, private villas, even the white tea that they spritz your room with was intoxicating, the vibe was amazing and we felt like new people when we left. We didn't want to leave actually. They had incredible yoga instructors and a beautiful space to take yoga classes, we even did an ice bath which was incredible, We would come here every time we visit Tulum, it is an amazing oasis of peace that we will never ever forget.

3/5 Okay

Victor, Weston
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Hotel is beautiful, the staff is friendly and attentive… However there are several issues: no hot water (in the shower!), had problems with the lock. the spa outside the room is very cold (it only looks pretty), so is the pool. Everything is “very expensive” in the Hotel and Tulum overall… specially transportation.
Stayed 3 nights in Oct 2022

5/5 Excellent

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bardo was everything we hoped it would be! The rooms and facilities were unique and top notch. Leo ensured we had everything we needed throughout our stay. The food from the restaurant was fantastic, and Bardo is close to town allowing us to explore local shops/restaurants with ease. Ari from the concierge was energetic and warming every time we spoke to him. He had great recommendations off the beaten path that made our stay extra unique. Finally, there was no better way to end each day than with one of Zosimo's fantastic drinks and chatter!!
Stayed 5 nights in Oct 2022

5/5 Excellent

Derrisha N
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! Will be back for January.
Stayed 4 nights in Sep 2022

5/5 Excellent

Brian
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hotel Bardo for two days. Stayed at Una Vida the sister property prior. Both hotels are great! They’re like Yin and Yang from an aesthetics standpoint. Bardo being the darker, brooding, of the two. Bardo has more sophistication and a bigger pool than Una Vida. However Una Vida is still amazing in its own right when it comes to intimacy. Overall hotel bardo is a great place to stay but a bit more expensive of the two. Remember to have mosquito repellent bc I got eaten alive when I was there even tho I put a good amount of bug spray. I would recommend Hotel Bardo for your stay.
Stayed 2 nights in Sep 2022

5/5 Excellent

LAWRENCE
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in every way. An experience never to forget
Stayed 3 nights in Sep 2022

5/5 Excellent

Melissa Stephanie
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Bardo was incredible! We had a wonderful time such a different experience. Staff was extremely helpful. Rooms were clean. Food amazing at the hotel. Overall 10/10
Stayed 5 nights in Sep 2022