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Overview of Ikal Hotel Tulum

Photo gallery

Featured Image
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
2 outdoor pools
VIP Access

Ikal Hotel Tulum

3.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Paraiso4 min walk
    Popular LocationLas Palmas Public Beach5 min walk
    Popular LocationPlaya Ruinas17 min walk
    AirportTulum, Quintana Roo (TUY)19 min drive

Choose dates to view prices

  • Garden Mayan Suite

    Photos of Garden Mayan Suite

    5/5 guest room rating

    Room amenities

    • 2260 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Bungalow

    Photos of Bungalow

    Room amenities

    • 1076 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Jungle Mayan Suite

    Photos of Jungle Mayan Suite

    Room amenities

    • 2422 sq ft
    • Beach view
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Plunge Pool Mayan Suite

    Photos of Plunge Pool Mayan Suite

    5/5 guest room rating

    Room amenities

    • 2583 sq ft
    • Sleeps 2
    • 1 Queen Trundle Bed
    More details

About this area

Tulum

Located in Tulum, Ikal Hotel Tulum is in a national park and on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum National Park. Xel-Há Park and Tulum Monkey Sanctuary are also worth visiting. Be sure not to miss outdoor adventures like cave exploring, hiking/biking trails, and ecotours.
Visit our Tulum travel guide
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Map
Popular Location

What's nearby

  • Playa Paraiso - 4 min walk
  • Las Palmas Public Beach - 5 min walk
  • Tulum Mayan Ruins - 14 min walk
  • Playa Ruinas - 17 min walk
  • Tulum National Park - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Amaite — 1 min walk
  • Kitchen Table — 11 min walk
  • El Capitan — 5 min drive
  • Co.conamor — 5 min drive
  • La Coqueta — 5 min drive
View in a map

About this property

Ikal Hotel Tulum

3.5-star hotel with pools and private beach
Spend the day on Ikal Hotel Tulum's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 19 individually decorated rooms feature WiFi and room service. Guests can appreciate conveniences like dining areas and sitting areas, and other amenities include furnished balconies or patios and premium bedding.
Ikal Hotel Tulum offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and designer toiletries. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. This Tulum hotel provides wireless Internet access for a surcharge. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.
2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 3 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 1 per stay)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Horse riding/rentals
  • Spa services
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Separate dining area

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Private beachfront location

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports

More

  • Beach towels
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - December 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Dining room
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate sitting area

See similar properties

Tulum
Tulum
Family friendly
Family friendly
Pool
Pool
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 27 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 12 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 3 per stay (rates may vary)
  • Airport shuttle fee: USD 115 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0 (one-way)
  • Self parking fee: USD 1 per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 27 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Ikal Hotel Tulum and receive a full refund?
Yes, Ikal Hotel Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Ikal Hotel Tulum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ikal Hotel Tulum?
As of Mar 3, 2021, prices found for a 1-night stay for 2 adults at Ikal Hotel Tulum on Apr 1, 2021 start from $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ikal Hotel Tulum have a pool?
Yes, this property has 2 outdoor pools.
Is Ikal Hotel Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ikal Hotel Tulum?
Self parking is available for USD 1 per stay.
What time is check-in at Ikal Hotel Tulum?
Check-in is from 3:00 PM - 10:00 PM. After-hours check-in is not available.
What time is check-out at Ikal Hotel Tulum?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Ikal Hotel Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 115 per vehicle applies.
Where is Ikal Hotel Tulum located?
Located in Tulum, this beachfront hotel is in a national park and within a 15-minute walk of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).
3.8
Good
Rating 5 - Excellent. 30 out of 57 reviews
5 - Excellent 53%
Rating 4 - Good. 8 out of 57 reviews
4 - Good 14%
Rating 3 - Okay. 5 out of 57 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 57 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 57 reviews
1 - Terrible 18%

4.0/5

Cleanliness

3.6/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The room was amazing, but they are under construction on the beach and I feel prices should reflect that. Also the food isn't good.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel!! Such a vibe!!! Just make sure u have bug spray and don’t turn your lights on at night lol
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Ikal for a night and definitely coming back! After being in Tulum so many times and staying in different hotels in town, I can assure you this is one of the most unique Tulum hotel experiences you can potentially get. Rooms are carved out of trees, you have your own garden. There is still AC in the room (which rarely happens in Tulum). Staying and hanging out in the room is an experience itself but it's also a very eventful and social hotel. There is always live music, people are super friendly, there is a community feeling. Luckily in my short stay, there was a cacao ceremony I had the chance to join which was amazing! As much as I had nothing to complain about, the hotel may not be for everyone. Rooms are built in a very unique and organic way which means part of your room is in a garden, it's an open-air experience rather than a traditional room feeling. My shower was in the garden for example. If you prefer to have a regular hotel room, you may want to ask for the details of your room before you book.
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 3 nights in Jan 2021

1/5 Terrible

Sad face IconDisliked: Staff & service, room comfort
Construction, mostly unpleasant staff, loud!!!!
First off the GPS pin is incorrect so it took us like an hour and a half to find it as it’s super hard to find and no one knew where it was. We were treated hostile when we first arrived parked and then all the tackled and not even allowed to go to check-in. We were ushered off to the restaurant where the manager came and spoke to us about an event that was going on. We couldn’t check in but we could use the restaurant till 830 and then we had to go back to our room we asked to be able to leave and they wouldn’t let us just cancel the reservation and go somewhere else for the night. After we were ushered back to our room the music from the event was so loud and it kept playing over and over that we couldn’t even be in the room so we tried to go down to the beach even though it was raining and they almost didn’t let us do that we couldn’t go to the pool and when we finally were allowed to go back to the room there was still partying going on till 5:30 in the morning!!! Never knew where the lobby was to go and complain I tried contacting them in the middle of the night did no good. The manager had said she take care of us in the morning but she wasn’t around no one was friendly the next morning or even cared about the fact that we didn’t get to bed until after 530 and then the chainsaw started up at dawn. Yes it is a magical place but it was such a horrible experience that I cannot leave a good review, the room wasn’t even clean because I found another chicks underwear.
Stayed 1 night in Nov 2020

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