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Turquoise Tulum Hotel - Adults Only

Photo gallery for Turquoise Tulum Hotel - Adults Only

Porch
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Balcony

Overview of Turquoise Tulum Hotel - Adults Only

VIP Access

Turquoise Tulum Hotel - Adults Only

3.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Housekeeping
Map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780

Explore the area

  • Popular LocationHospital de Tulum18 min walk
  • Popular LocationCenote Crystal4 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationSFER IK15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Located near the beach, Turquoise Tulum Hotel - Adults Only is in La Veleta, a neighborhood in Tulum. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. Looking to get your feet wet? Scuba diving, snorkeling and boat tours adventures can be found near the property.

What's nearby

  • Hospital de Tulum - 18 min walk
  • Cenote Crystal - 4 min drive
  • SFER IK - 15 min drive
  • Las Palmas Public Beach - 16 min drive
  • Playa Paraiso - 17 min drive

Restaurants

  • Manglar - 9 min walk
  • Curry by Po Thai - 9 min walk
  • Los Aguachiles Tulum - 11 min walk
  • Hunab Ku - 12 min walk
  • La Barracuda - 17 min walk

About this property

Turquoise Tulum Hotel - Adults Only

3-star bed & breakfast located in La Veleta
You can look forward to free continental breakfast, a terrace, and a garden at Turquoise Tulum Hotel - Adults Only. Stay connected with free in-room WiFi.
Other perks at this bed & breakfast include:
  • 2 outdoor pools with sun loungers
  • Bike rentals, a front desk safe, and multilingual staff
  • Luggage storage, bicycle parking, and tour/ticket assistance
  • Concierge services
  • Guest reviews speak well of the breakfast and pool
Room features
All guestrooms are individually decorated, and feature comforts such as private plunge pools and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bike parking

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Individually decorated
  • Iron/ironing board (on request)
  • Private plunge pool
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Tulum
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel - Adults Only Tulum
Turquoise Tulum Hotel - Adults Only Bed & breakfast
Turquoise Tulum Hotel - Adults Only Bed & breakfast Tulum

Frequently asked questions

Does Turquoise Tulum Hotel - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Turquoise Tulum Hotel - Adults Only?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Turquoise Tulum Hotel - Adults Only on Dec 15, 2022 start from $64.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turquoise Tulum Hotel - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoise Tulum Hotel - Adults Only?

This property doesn't offer parking.

What time is check-in at Turquoise Tulum Hotel - Adults Only?

Check-in is from 3 PM - 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Turquoise Tulum Hotel - Adults Only?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Turquoise Tulum Hotel - Adults Only located?

Located in La Veleta, this bed & breakfast is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Cenote Crystal and Tulum National Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Turquoise Tulum Hotel - Adults Only and receive a full refund?

Yes, Turquoise Tulum Hotel - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Turquoise Tulum Hotel - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 42 out of 63 reviews" "
" "5 - Excellent 67%
Rating 4 - Good. 14 out of 63 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 3 out of 63 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 3 out of 63 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 1 out of 63 reviews" "
" "1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

2/5 Poor

Zeynab Yasin Mohamed
Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this hotel are pretty deceiving. The hotel rooms aren't clean, there's MOLD, DUST in the room (I have pictures to prove it), and products from the previous guest were still around. The shower was cold even though we escalated this every day nothing was done on the last night there offered us to shower in another empty room - how convenient (!) I am very disappointed with our stay. I will not be booking again ever
Stayed 3 nights in Oct 2022

5/5 Excellent

Gabriela
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as pretty as the pictures
Stayed 2 nights in Oct 2022

2/5 Poor

gabriel
Liked: Amenities
Disliked: Cleanliness
Filthy room and common area
Stayed 1 night in Jul 2022

3/5 Okay

Alyssa
Traveled with group, Traveled with partner
I booked based on reviews but was not too happy with the stay. When we arrived they took us to the wrong room and we had a lot of luggage. The bathroom was still with the previous stays trash and toiletries all over.
Stayed 1 night in Jun 2022

3/5 Okay

Samantha
Liked: Cleanliness, amenities
Stayed 14 nights in Mar 2022

5/5 Excellent

Svetlana
Stayed 5 nights in Feb 2022

3/5 Okay

Mallory
Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel has potential, but we did not have the best experience. They are renovating and expanding. Although the mess is hidden, the sounds of construction are evident. Unfortunately, we had no running water (shower, tub, sink or toilet) for the first 24 hours. This was a huge disappointment, seeing how we booked a "luxury" room with an outdoor bathtub that we could not use. The power was also out the morning of our departure, which made it impossible to connect with the wifi and host. After sharing my concern and submitting the appropriate paperwork, there has been no refund or follow-up. Such a bummer, considering the price we paid! We had a better experience at the cheaper hostel we booked--Joy Tulum.
Stayed 2 nights in Dec 2021

2/5 Poor

Reha
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an honest review. Please aware of the situation. We booked the king room with private pool room. There is a huge construction with the hotel, therefore, you will not see and enjoy half of the hotel. We were woken up by construction by 6:45 AM each day. The construction did end until 6 PM sometimes 7 PM. We tried to enjoy our OWN private pool, all of the construction workers were staring at us. If you want to use the general pool, same thing would happen there too. Once the construction starts, it is very dusty. You wouldn't enjoy your breakfast nor next to pool. We parked out in front of the hotel. Our car got dusty each day because of construction. The hotel promisses you bike for each guest. Not true. They have very limited bikes. Those bikes are very beat up and some of them are very dangerous to ride. I am speaking from my own experience. Hotel is not near anything. It would take you 15-20 minutes to get to Tulum center with bike. It would take you 45 minutes to an hour to go to Tulum beach. The only good thing about this hotel is front desk man, Jesus and your AC in your room. That is it. I have requested a refund from Expedia due to misrepresentation of the hotel including bait & switch. I will provide an update if i have received any refunds feom Expedia which they communicate directly with the hotel.
Stayed 6 nights in Nov 2021

5/5 Excellent

Danielle N
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Turquoise Petit is a real gem in heart of Tulum! The hotel is absolutely gorgeous and really gives you jungle vibes. It is in a great location that allows you to walk to many amazing restaurants. There are also free bikes you can take to ride around Tulum and explore. I cannot wait to visit again.
Stayed 4 nights in Sep 2021

4/5 Good

Verified traveler
Turquoise Petit Hotel was nice, but definitely not as nice as the pictures make it to be. Unfortunately, they are undergoing renovations (July 2021) so the larger, nicer pool was not available. We booked for a one king bed with a private bathroom option. The room itself is tiny but doable. Flooring is concrete (I would recommend bringing slippers because it gets very dirty). We arrived quite early in the morning so the room was not ready yet, but we asked to use the restroom. The front desk actually brought us to our room (previous guest had just left). Pillows and bedsheets were extremely dirty (black dots and marks everywhere). Luckily, I was prepared and brought pillow cases, esp during this covid time. Parking was free (street parking)
Stayed 2 nights in Jul 2021