“Terrible service at all. When we got the motel, there is no one open the door for us, we got be locked outside. We wait for a while to get into the lobby because they are on the phone no hand to unlock the door? And they have very negative attitude and emotion to us, not sure if that is because we are asian, but they are so nice to white customers.”
“I appreciate the cleanliness and modernization of the hotel and the rooms. The pricing is also very reasonable. The exercise equipment in the room is an added bonus. The only drawback is they don’t include breakfast. That’s not a dealbreaker for me, they have a restaurant on premises and there are plenty of places nearby to eat. This is my second time staying at the property. I hope they maintain the standard. A lot of hotels I have been do not adhere to the standard of cleanliness.”
“My stay was great until I went to the pool. The chlorine smell was so strong it had my eyes burning, the pool was supposed to be heated it was cold. And it had a slimy film over it.”
“The staff here were excellent, the room was very clean. The staff was able to get my wife and I in the room sooner than the 3pm check-in time at our request since we were there for a wedding which also started at 3pm so we could change clothes which was a huge help! The exterior is in need of some attention here and there. The transition between the bathroom and main part of the room had frayed carpeting - it wasn't a big deal, but it was noticeable. The breakfast was very good!”