Downingtown Chalets

"Great location, VERY Very Clean, staff great"

"Great place to stay. Great staff "

"Quick stop due to weather impact flight delay. Inexpensive, airport shuttle and breakfast included. Room clean enough but my socks got dirty in just a few minutes, bed excellent though (very comfy). Tv didn’t work despite staff checking it. Windows and shower stall appears to have NOT been cleaned in a long time. I didn’t shower there, yuck. Breakfast ok. Shuttle drivers nice and conveniently run on the hour. Adequate for this unexpected stay."

"The hotel is very clean. The breakfast is not good. Rooms are big. A very good stay minus the breakfast. "

"Loved my stay here "

"The hotel was pretty up to date decor wise. The room was clean and functional. The lobby had 24/7 coffee and tea and had a complimentary continental breakfast, the offerings were fewer than what is typical. Staff were very friendly and accommodating. "

"It was a very nice hotel. After a long days drive, this was a perfectly clean, comfortable hotel to relax in. The price to bring your dog along was too expensive. All other hotels we stayed in were free of charge. Other than that, a great hotel. "

"Our experience at this hotel was horrible. We check into your hotel around 4:00 Saturday. Almost immediately we heard loud talking coming from the room adjacent to us. This talking then elevated to screaming including profanity. At that time, I made a call to the front desk They did send a staff member up, but after the staff visited loud music and loud talking was heard coming from the room. At this point, I went down to the front desk and complained. Keep in mind this is all occurred under 2 hours of when we checked in. The staff was very nice but when I requested a room change they said there was nothing they could do because you were at capacity. I inquired about being transferred to your other Hyatt hotel in the area, but your staff said you had no affiliation with that hotel. My wife went down to front desk and was told the same thing. We did not feel safe and did not feel we should have to continue to listen to what was going on at the adjacent room. We checked out of your hotel before 6:00(within 2 hours of checking in) and had to book at room at a nearby hotel so we could try to salvage our anniversary get away. We followed up with the hotel requesting a refund and they told us we need to go through expedia for the refund since we purchased the room through you. Please provide a refund. "

"The experience was over all Great !"