预订赫伦岛酒店宾馆住宿限时优惠

“Good”

“The first room provided had a smoke smell. We had to take all are luggage back to the first floor front desk. We changed rooms. There is a swimming pool but in the Winter, we enjoy the spa but they didnt provide it. My son was cold so he wanted to take a bath but the water stopper was broken. Staff tried to fix it but she said tomorrow at 7 am people could come to fix it or we could change rooms again. We do not appreciate the service but we did not want to change rooms again. Staff service and……

“good”

“Staff was wonderful, very accommodating with our dog. Breakfast was good. The only problem was whatever they use to clean the rooms was very strong and felt I was breathing fumes all night. Perhaps a gentler cleaner”

“It was 11 o'clock in the evening, and someone on the 4th floor was constantly making loud noises and stomping on the floor, I live in 3 floor, I try to sleep, but it is hard because it is loud. I called the service desk twice, but the problem was not solved well. The most basic thing a good hotel should provide customers with a good rest. I have stayed here at least five times and was very disappointed this time.”

“房间香味剂太浓了。”

“The 2-bed room is next to a busy road. Very noisy! But the bed is good”

“Clean, comfortable, and very friendly staff.”

“I got an old, dirty and smelly room. But the front desk service and the restaurant are not bad.”

“Close to the highway, 汽车的噪音污染严重，不能睡觉。太恐怖啦。”

“Too many kids and dogs! Dog hair in the elevator and waiting area. Where went to check in no one was at the desk for 10 minutes. I was calling the hotel when they finally showed up. That was the evening girl. The morning check out guy seemed uninterested. The food area was a mess due to so many kids dropping stuff on the floor. Just overall not a pleasant stay for the money.”