搜索马尔文的度假屋

“I arrived with a reservation, was told by staff that there were no housekeepers and therefore no clean rooms. I was also told that the charge would be cancelled. As yet, I have seen no evidence of that”

“My stay at this property was very disappointing. The floors in my room were noticeably dirty, and the overall condition did not match my expectations. I also experienced significant challenges with communication during check‑in and check‑out. While I was present, the room I had booked was reassigned to another guest, and I was informed that I would receive a refund the following Monday. Although I received a call confirming that a refund would be issued, it has not been processed. This was my……

“I book the room at KAYAK, but the staff told me that there is NO room when I arrived. And gave me another address. It is much inconvenient !”

“Terrible experience. Booked vrbo room thru expedia, belvilla was host, was denied room when I arrived even though I followed all directions and presented voucher, building manager claimed all reservations for that building had been cancelled the morning of check in to accomodate a group that wanted to extend their stay. Contacted vrbo, who were unable to contact host. Can't get refund until billing posts on my key one account. Had to find another room at 10 at night. Emailed host with no……