Palm Desert Castle Hotels

"Washer/dryer is a plus "

"Pretty clean facility, indifferent staff, extremely dated. I would avoid."

"Spacious room, but needs a bit of soundproofing. I could hear muffled talking in the next room. Nice that it has a kitchenette, and a safe."

"⭐️⭐️⭐️⭐️⭐️ | Hidden Gem We Keep Coming Back To This has to be our 12th or 13th stay at the Otobee Inn over the last couple of years—and we make it a point to come back at least 3–5 times every year. That alone should say a lot. The decor is definitely a bit dated (think late 80s / early 90s), but honestly, that’s part of the charm. It has a cozy, nostalgic feel that’s hard to find these days. Most rooms come with a kitchenette, which is a huge plus for families—you can cook your own meals, and there are also two BBQ grills available. The pool is technically open 24 hours as long as guests are respectful, which adds a relaxed, trust-based vibe you don’t see often. The crowd is another highlight—most guests are friendly, and a surprising number are locals enjoying a staycation. It feels safe, welcoming, and very family-oriented. Great for kids, great for unwinding. Location is super convenient—just about a 5-minute drive to Uptown shopping and several other centers, so everything you need is close by. Now, if I’m being honest… I almost don’t want to recommend it (not trying to gatekeep… but kind of 😅). But seriously, it’s a great place to stay—very affordable, comfortable, and consistently welcoming. Big shoutout to Viviana at the front desk and the entire cleaning crew—they’re always kind, attentive, and make every stay even better. Looking forward to our next visit!"

"Place was clean, quiet and breakfast was great."

"Close walk to El Paseo!"

"The manager there is amazing. All the staff is wonderful but she is particularly helpful and kind. "

"While the staff members I encountered were friendly and pleasant, my experience was severely overshadowed by the unacceptable state of my room and a lack of follow-through from the management team. ​The Cleanliness Issues: We discovered several hygiene concerns that should have been caught by basic housekeeping: ​Dirty Linens: The bedsheets had a visible dried substance on them. ​Bathroom Hygiene: There was hair from a previous guest throughout the shower. ​Amenities: The refrigerator had not been wiped down and contained spills from prior use. ​The Service Failure: We reported these issues to the front desk and specifically requested that the sheets be changed and the room be cleaned. We returned in the evening to find that nothing had been addressed. Incredibly, the bed had been remade using the same dirty sheets, despite the stains being clearly visible through the fabric. ​Ultimately, we had to source clean linens and change the bed ourselves. ​Resolution: While I appreciate the verbal apology, being told the front desk "forgot" to relay the request does not rectify the situation. I paid for a clean, professional lodging experience and instead spent my time managing basic housekeeping tasks. Given that we spent our stay in "someone else’s filth," I would expect a formal response and a discussion regarding appropriate compensation for these sub-standard conditions."

"The room was great. Overlooking the golf course. Beautiful view. We booked a king room and paid for it but they gave us a queen. They wouldn’t refund us the difference. "