Palm Desert Castle Hotels

"The people were really nice and the hotel was clean."

"Loved the made to order breakfast. Pool was very refreshing. Staff were always helpful. "

"Check-in was poorly handled. We waited 40 minutes past our scheduled check-in time and would have waited longer if we had not gotten frustrated and contacted the front desk, which took several calls to get through. They were supposed to text us when the room was ready. When we got into our unit we had immediate problems with the internet connectivity. It took until the following afternoon before one issue could be resolved, although we different excuses as to why. I do want to thank Roy and Angel for the resolving the issue. They seemed to the only ones who knew how to resolve the issue. "

"Staff at front desk were very good and helpful. Lobby lounge is comfortable and has space for sitting or reading or working on computer. Property shows its age. Room clean enough but sheets were wrinkled and I thought maybe had not been changed until I checked them carefully. Bath fan sounded like it would fall from ceiling when turned off. Water faucets in bath and sink very old and not great to set temps or flow."

"It was even more beautiful than the photos. Everyone was so kind! And there was tons to do on property. The room was clean and comfortable- I will definitely be staying here again! :) easy 5 stars "

"I have no complaints about this property, as this is one of the cheapest inns that is near the shuttle stop for Coachella. The pool is literally in front of our room, but we didn't even use it. There's a small cafe on the property that serves breakfast. It was so cozy, the vibe is so laid back, and if I were given an option to go back here, I would =) just because the other options out there were MORE EXPENSIVE, especially during APRIL."

"Parking was very convenient and free! The check-in staff was very professional and caring. The room was very clean and everything was functioning normally. The breakfast was generous. Pool and spa as well as gym facility were perfectly adequate. The price value is amazing."

"Great pool areas, convenient on property restaurant, clean spacious guest rooms"

"Clean property reasonably priced with professional and friendly staff "