Located on the beach, Riu Palace Mexico All Inclusive is in Playacar, a neighborhood in Playa del Carmen with good shopping. Playa del Carmen Main Beach and Maroma Beach reflect the area's natural beauty and area attractions include Xcaret Eco Theme Park and Xaman Ha Aviary. Traveling with kids? Consider Xplor Theme Park and Stingray Beach. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
A free breakfast buffet, a swim-up bar, and a poolside bar are just a few of the amenities provided at Riu Palace Mexico All Inclusive. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Italian cuisine and more. Aerobics classes are offered at the health club; other things to do include windsurfing, snorkeling, and volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this property include:
4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
Tennis courts, limo/town car service, and express check-out
Motorized watercraft on site, express check-in, and concierge services
Guest reviews give good marks for the beach locale and helpful staff
Room features
All 434 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with separate tubs/showers and free toiletries
Flat-screen TVs with satellite channels
Balconies, separate sitting areas, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Snorkeling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Dancing
Yoga
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Limo/town car service
Food and drink
Free buffet breakfast available daily
6 restaurants and 1 coffee shop/cafe
4 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Restaurants on site
Don Julian
La Dolce Vita
La Bodega
Miyagi
Krystal
Things to do
4 outdoor pools
Aerobics classes
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Kayaking
Motorized watercraft
Playground
Sailing
Sauna
Shopping
Snorkeling
Spa tub
Surfing/body boarding
Tennis
Volleyball
Windsurfing
Family friendly
4 outdoor pools
Children's club
Children's pool
Playground
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting room
Outdoors
Beach loungers
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Spa
Massage - on the beach
Massage/treatment rooms
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv
Frequently asked questions
Does Riu Palace Mexico All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
How much does it cost to stay at Riu Palace Mexico All Inclusive?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Riu Palace Mexico All Inclusive on Feb 21, 2023 start from $364.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Riu Palace Mexico All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Palace Mexico All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Palace Mexico All Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Riu Palace Mexico All Inclusive?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Riu Palace Mexico All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, tennis, and more.
Where is Riu Palace Mexico All Inclusive located?
Nestled on the beach, this Playacar property is 0.1 mi (0.1 km) from Piste Cyclable sur Paseo Xaman-Ha and 1.6 mi (2.6 km) from Playa del Carmen Main Beach. Mahi Golf Course and Xaman Ha Aviary are also within 1 mi (2 km).
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We enjoyed our stay at the Rui. We love to walk in the morning and the area around the property and access to the other resorts was great. We ate at all the specialty restaurants and the Italian was our favorite. We noticed people reserved chairs early in the morning but we were still able to find a chair by the pool every day.
Matthew
Stayed 7 nights in Dec 2022
4/10 Poor
andre, Trumbull
Jan 22, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Property overall is nice, however you can hear everything from your room. Every door closings sounds like a small explosion! Very noisy and hard to get any sleep. Have been to the riu numerous times but think this will be the last! Could make numerous suggestions on improving the quality of the facilities and stay!
The property is beautiful and immaculate. The food was delicious and food was always available anytime you were hungry. Plenty of alcohol and waiters to deliver the alcohol. The only thing I didn’t like about my room was no privacy. My room was completely open except for the small water closet and shower stall. I learned toward the end of my vacation that some of the rooms have privacy curtains.
Mark
6/10 Okay
Naira
Traveled with family and small children
Jan 13, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
We liked the staff, outside cleanliness, beach cleanliness.
Beach was beautiful. Pool bar was excellent. Staff friendly.
Food was good but not great. We did not speak Spanish and English translation was difficult to understand.
Was,disappointed in the food. Not at all top,class. Also people allowed to smoke while IN the pool. No shelf in our shower so had to put items on the floor! Toilet area was so tiny my head bumped the door when if st down. Large people would not do well at all.