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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Plaza Kokai Cancún

View from property
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Estandar King | 1 bedroom, premium bedding, in-room safe, individually decorated
Located close to Las Palapas Park and Puerto Cancun Marina Town Center, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Estandar King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estandar King

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk - 0.4 miles
  • Plaza 28 - 17 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 19 min walk - 1.0 mile
  • Plaza Las Americas - 2 min drive - 1.4 miles
  • Ultramar Ferry Puerto Juárez - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬5 min walk
  • ‪El Socio Naiz - ‬3 min walk
  • ‪Zereno Cafe - ‬2 min walk
  • ‪Mi Rinconcito Colombiano - ‬4 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with a swim-up bar
  • Motorized watercraft on site, a 24-hour front desk, and an elevator
  • Luggage storage, a front-desk safe, and concierge services
  • Free newspapers, multilingual staff, and tour/ticket assistance
Room features
All 55 individually furnished rooms include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

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Hotel Xbalamque and Spa Cancun

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Oct 9 - Oct 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Plaza Kokai Cancún?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai Cancún on Oct 10, 2025 start from $36.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

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Hotel Plaza Kokai Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 695 reviews
Rating 8 - Good. 213 out of 695 reviews
Rating 6 - Okay. 136 out of 695 reviews
Rating 4 - Poor. 55 out of 695 reviews
Rating 2 - Terrible. 63 out of 695 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Económico y bien cuidado.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the room and very polite the staff. good location and safe place.
Stayed 1 night in Jul 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Solo nos quedamos una noche muy poco tiempo, pero
Stayed 1 night in Jul 2025

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Taymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez q me hospedo aquí y mw Gusta mucho lo volveria a hacer
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Stayed 8 nights in Jun 2025

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena noche solo como comentario la sábana estaba poco manchada
Stayed 1 night in Aug 2025

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

ana maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in all ways
Stayed 1 night in Jun 2025

10/10 Excellent

Manolo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo excelente, la propiedad es muy vieja pero muy bien cuidada y en excelente estado, limpio, organizado, tranquilo, ningún detalle aun con lo antiguo. Solo no nos gustó que no hay almohadas extra así que no dormimos nada bien por ese detalle, y ya que requeríamos descansar bien eso es suficiente para que no regresemos.
Stayed 1 night in Sep 2025

10/10 Excellent

Yordanys

Liked: Cleanliness
Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrico

Buena estancia
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , has everything nearby
Stayed 3 nights in Jan 2025

10/10 Excellent

Santamaría

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó, pero podrían poner sábanas más gruesas
Stayed 1 night in Jun 2025

10/10 Excellent

NORMA ANGELICA AZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha limpieza y amabilidad de los trabajadores, cumple con mis expectativas de precio calidad, excelente ubicación, es la 2 da vez que me hospedó.
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho el hotel, la limpieza la actitud de la y el recepcionista, fueron muuuy amables, el ambiente es muy agradable y confortable
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

Buena opción que está cerca de la terminal de autobuses
Stayed 1 night in Jan 2025

10/10 Excellent

JULIO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Stayed 1 night in Mar 2025

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, clean, big rooms open windows, nic cleaning every day
Stayed 3 nights in Dec 2024

8/10 Good

Xochilt Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es agradable la ubicación y también el mismo hotel
Stayed 1 night in May 2024

8/10 Good

Solana

Liked: Cleanliness, staff & service, amenities
The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Stayed 6 nights in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel para desplazarse a otros lugares
Stayed 6 nights in Jul 2024

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