Pleasant Ridge Chalets

"Great location, staff was friendly, room clean and comfy. Just surprised at the $55 valet fee for parking once I arrived. It wasn't very clear when booking that parking was valet only. So I was disappointed with that "

"Room was very clean. Hotel label was clean, staff extremely nice and helpful. Bars had great drinks at very reasonable prices."

"The staff was friendly and the room was clean. The refrigerator and microwave were also clean and they both worked. My bed was very comfortable! The lobby did smell like marijuana, but my room did not. It was a one night stay when I went to a concert in downtown Detroit, so the location and price were important. "

"Easy check in. Amazing staff and when you break it down in the city the room is all you can ask for. Awesome place and will stay there again without a doubt"

"Very nice property, this time the plumbing was slow in the sink."

"We stayed on Woodward side and the street noise was incredibly loud, like the windows were open but they were not. "

"Clean room exceptional staff "

"Easy uber ride away to the Tigers game "

"The location was convenient, and we appreciated the parking recommendation and discount. The full washer and dryer, along with the other appliances, were also a nice touch and would be especially helpful for a longer stay. The digital key made coming and going simple, and the front desk staff was friendly, though not always especially helpful. That said, the overall cleanliness and upkeep were disappointing. There were no pillow cases or duvet cover (or top sheet) for the bed, and there wasn’t a full set of linens for the pullout couch. The sheets that were provided were stained. We also found dirty dishes left in the dishwasher, coffee grounds still in the coffee maker, and there was no trash bag/liner in the kitchen. It was also clear the unit had not been deep cleaned in quite some time—just walking around in socks left them noticeably dirty. Our biggest issue was that the property is advertised and photographed as if it’s a much nicer stay than it actually is. If it were presented more honestly as a budget-friendly option—more of a step above a hostel—our expectations would have been different. The biggest improvement needed is better setting expectations for what guests are actually walking into."