Xcaret Residences

"Hola buen dia , esperamos por parte del Servicio de mayordomos un trato exclusivo y al menos con. Nosotros no lo lograron Dista muchisimo de la excellenca , La pscina sucia Una puerta del Baño a la terrace rota La ducha del jacuzzi de la terrace con goteo En fin un desastre A execcion de Eli exelente y el botonrs q nos recibio, el dia q llegamos Chico deberia ser mayordomo Por los demas el resto del personal muy bien Quiero reconocer q los mayordomos son educados y correctos , pero esperamos al estar en una habitación presidential un trato de excellenca q no recibimos y si lo comparators con Otto’s Servicios en Otto’s hotels es nulo Un saludo Gracias "

"Didn't like people letting kid's run around. "

"Family, kids friendly. Easy access to beach. Great food. Good vibes."

"great hotel i loved everything "

"Nice place to stay"

"We enjoyed our stay at this resort. There are a lot of amenities on this property and many excursions available around the area. I read reviews about seaweed on the beach and there is seaweed currently, but the staff makes a great effort to clean it up. We enjoyed swimming in the ocean, the snorkeling is great, and the pool is amazing! "

"Everything excellent! The only thing they can improve with the activities!"

"Excellent overall. Only areas of improvement would be the selections for dining. "

"Great location and food options. The place is great, modern, rooms are spacious and service is great!"