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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

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Private beach, scuba diving, snorkeling
Private beach, scuba diving, snorkeling
Private beach, scuba diving, snorkeling
2 outdoor pools
2 outdoor pools

Overview of InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

4.5 star property

9.4/10 Exceptional

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationDiscover Mexico Cozumel Park9 min walk
  • Popular LocationCozumel Go-Carts18 min walk
  • Popular LocationWe B Divin' Cozumel9 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)24 min drive

Room options

About this area

Cozumel

Located in Cozumel, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is in the entertainment district and on a private beach. Arrecifes de Cozumel National Park and We B Divin' Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Cozumel Biosphere Reserve and Uvas Beach. Traveling with kids? Consider Cozumel Go-Carts and Chankanaab Beach Adventure Park. Looking to get your feet wet? Kayaking, windsurfing and sailing adventures can be found near the property.
Visit our Cozumel travel guideOpens in a new window
Map

What's nearby

  • Discover Mexico Cozumel Park - 9 min walk
  • Cozumel Go-Carts - 18 min walk
  • Uvas Beach - 4 min drive
  • Cha'an Ka'an Observatory of Cozumel - 9 min drive
  • We B Divin' Cozumel - 9 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • Puerta Maya - 9 min drive
  • Fat Tuesday's - 8 min drive
  • Pancho's Backyard - 8 min drive
  • Playa Uvas - 3 min drive
  • The Money Bar - 12 min walk

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

4.5-star luxury hotel in the entertainment district
A terrace, shopping on site, and a garden are just a few of the amenities provided at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. With a private beach, scuba diving, and snorkeling, this hotel is the perfect place to soak up some sun. Treat yourself to a sports massage, reflexology, or Ayurvedic treatments at The SPA, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and ocean views. Enjoy the gym, as well as activities like volleyball. Stay connected with in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and express check-out
  • Motorized watercraft on site, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the location
Room features
All 218 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Free children's club
  • Full-service spa
  • Gym
  • Motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel on Mar 30, 2023 start from $318.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-in begins at 3 PM.

What time is check-out at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel located?

Located in Cozumel, this beachfront hotel is in the entertainment district and within a 10-minute walk of Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. Uvas Beach and Cozumel Go-Carts are also within 1 mi (2 km).

Can I cancel my reservation for free at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel and receive a full refund?

Yes, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1000 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 149 out of 1000 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 31 out of 1000 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 13 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 14 out of 1000 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited other nearby resorts, but "El Presidente" was by far superior and the one we'd select again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a world class hotel. Food is extraordinary. Scuba, snorkeling and water sports are a gem. Service is perfect. And Cozumel itself is truly beautiful. Can’t recommend it more.
Stayed 7 nights in Mar 2023

10/10 Excellent

William Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort in every way. Amazing beach, rooms, food. Worth the money. Will not be dissapointed. Top class. Will come again for sure. Stayed with family. Staff are amazing.
Stayed 5 nights in Mar 2023

4/10 Poor

Laura M

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I was really looking forward to my stay at the InterContinental Presidente since it was my first time at this hotel. The location of this hotel is ideal and the actual property is beautiful. I was disappointed with the customer service of the hotel. For example, Javier from the front I thought was rude and misleading. We had a bad experience with a Jeep rental that he facilitated/recommended. Javier set up the jeep rental for one day during our stay with HTL Jeep Rental. HTL placed a $380 hold on our credit card and we were instructed to pay cash for the rental $165 (which we did). That hold took about three weeks to be removed and that was only because we were hounding both Javier and HTL to do so. This seemed very shady. The staff from the SPA were definitely the friendliest and our servers from the restaurant. I will say that the restaurants in the hotel were okay and lacked variety in food. Overall, our room was beautiful and clean. The location of the beach and the access to it was also great but customer service is a big one for us and sadly this hotel didn't meet our expectations.
Stayed 5 nights in Feb 2023

8/10 Good

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and incredibly clean. The food and drink options are awesome! The snorkeling and beach areas are very inviting and relaxing. We love this resort. The one thing we weren't very happy with was that it took way too long for our room. We had a 3pm check in time and it was 5 pm before we got into our room. Other than that everything was really wonderful!
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The beach area near our reef suite was quiet and peaceful; food quality was excellent; room was spacious, comfortable, and extremely clean; staff was very friendly. We were also happy with our Scuba Du snorkeling tour. We hope to return!
Stayed 4 nights in Mar 2023

10/10 Excellent

Jan Fredrik Olof, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent resort with a top notch dive company on property and great pool & amenities. Also have good snorkeling directly off their private beach.
Stayed 6 nights in Mar 2023