Azul Sensatori Hotel By Karisma All Inclusive Reviews

The resort was beautiful. Staff was amazing and always offering help. We were with our children and grandchildren. Total of 15 and 7 were children the staff in restaurants were always patient and excellent at providing for their needs. Great variety of types of restaurants food was very good in each of them. Four of our grandchildren spent parts of the day doing activities in the kids club. It is a super facility with designated rooms for different types of activities and age groups. Great splash pool also. Here again the young women taking care of children were most thoughtful and caring. Swimming pools were spread throughout the property around each building. Property is lovely and very manicured. Great cabanas on the beach front to relax in and get out of the sun. Our only disappointment was that the beach had a lot of seaweeds washed up onto the shore. The resort was constantly scooping it up, but shoreline was still disappoint for swimming.

Wouldn't recommend. No mini bar in room. Foods not fresh at all

Booked this hotel. Hotel was overbooked. We were transferred to another hotel (Azul Beach). It was a delay if 3 hours. The new hotel didnt have a key for our room which took another 2 hours. Our riom wasnt cleaned until the 2nd day of our stay. The power went out the first night and my wife was injured trying to get around in the dark. We also had no phine service for over a day and were unable to contact the front desk.

Nice hotel - service was good and rooms were nice. The food was just okay, but I think that's a given for all- inclusive. The swim up suits are really convenient.

We had an amazing trip and loved everything about the hotel! The staff was very friendly, helpful and attentive. We have no complaints! Most of our time was spent in the beautiful pools and eating at the wonderful restaurants. We will definitely be going back! Thank you for making our trip a memorable one!

Staff members are very friendly and the beach is nice but has a lot of see weed that could stop guests from going to the beach but overall we had a great time !!!

It was wonderful, thank you! Booked airfare and hotel separately instead of a package - way better. Worth the premium section of the hotel.

Great resort. Great staff. Good food. The beach is pretty, but full of weeds. It didn't bother me because I'm not a big ocean swimmer and the pools are great. Overall, excellent experience that I would recommend to anyone.

Upon arrival informed no King size Ocean view were available. Switched to Two doubles with an Ocean view. Second day switched to Kign with NO Ocean view. building under construction the week we were there. (see other reviews on room switch) Expedia came through after our stay for a partial credit as the Hotel was not responsive.

excellent customer service