Blue Bay Grand Esmeralda All Inclusive Reviews

Nice clean comfy rooms. The staff were always super friendly and helpful with everything we needed.

We had an excellent experience, can't wait to go back. Beautiful landscape, staff is great, food is awesome, pool area wonderful, beach is not the best

Room always clean but no insulation so you hear all the traffic outside of rooms and hotel staff call every day to see if room ok or in need of anything; think they watch and call when u get back to room. Clean, friendly staff and American food.

My boyfriend and I stayed for four nights mid February. Overall we enjoyed our vacation. The weather was beautiful. It was our first time visiting an all inclusive resort. Drinks were average, mostly we drank beer (XX) which was good. Our biggest complaint was that the "four star" a la carte restaurants could only be booked the same day which meant you either had to venture to the lobby early each morning to make dinner reservations or settle for whatever was left by midday. Every day we were given only one or two dinner options only to find the restaurant half empty while dining. This was a consistent theme that we found irritating. To add insult to injury, the food was far from four star quality. The buffet food was no better than food you would find at any all you can eat - not terrible but not impressive either. If you are on a budget and this resort is the best choice for you then I'd say go ahead. The food and customer service won't blow your hair back but the resort is very pleasant, clean, and well kept. It is right on the ocean and a short drive to downtown Playa del Carmen. We were able to easily book outings in the lobby. If your expectations aren't very high then you will likely be perfectly content with this resort. If you do have very high expectations however you might be disappointed as they do miss the mark on a couple things. As for the sewage smell others mentioned it was wafting through the grounds at times but not near our room so it didn't bother us much

Very nice resort and would go back. Grounds kept up and food was great.

My girlfriend and me has an amazing experience there!

Too much timeshare push at check in and had to get our own bags to our room.

We had a lovely stay! Time went by way too quickly.

Great, quiet resort. We were spread out so not on top of everyone. The staff was not very friendly, and took forever to wait on guests, especially at the beach. We loved the grounds and the food was some of the best we've had in a resort.

Just got back from our trip. It was a very wonderful and pleasant stay! Food was fabulous. Pools were beautiful. Beach was alright but expect a lot of seaweed. Staff were friendly. Travelled with a total of 11. No complaints only loads of fun =) We would definitely stay there again!