Riu Yucatan All Inclusive

Photo gallery for Riu Yucatan All Inclusive

Featured Image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
4 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Yucatan All Inclusive

Riu Yucatan All Inclusive

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Maritime Terminal33 min walk
  • Popular LocationPlayacar Golf Club3 min drive
  • Popular LocationPaseo del Carmen5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)6 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located on the beach, Riu Yucatan All Inclusive is in Playacar, a neighborhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while 3D Museum of Wonders and CEDAM Museum are cultural highlights. Traveling with kids? Consider Yucatek Divers, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing.

What's nearby

  • Playa del Carmen Maritime Terminal - 33 min walk
  • Playacar Golf Club - 3 min drive
  • Paseo del Carmen - 5 min drive
  • Yucatek Divers - 6 min drive
  • Central Square - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • La Hacienda — 1 min walk
  • Shanghai — 1 min walk
  • Fruta Madre — 5 min drive
  • Rolandi's Pizzeria — 5 min drive
  • El tenedor — 5 min drive

About this property

Riu Yucatan All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Riu Yucatan All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 507 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find balconies and free bottled water.
Riu Yucatan All Inclusive offers 507 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi
Riu Yucatan Inclusive Carmen
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 387 out of 994 reviews
5 - Excellent 39%
Rating 4 - Good. 360 out of 994 reviews
4 - Good 36%
Rating 3 - Okay. 142 out of 994 reviews
3 - Okay 14%
Rating 2 - Poor. 66 out of 994 reviews
2 - Poor 7%
Rating 1 - Terrible. 39 out of 994 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property it’s very clean and beautiful!
Stayed 7 nights in Oct 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed in this resort. It is listed as a 5-star resort with 4 star reviews, but that is not what I experienced. The first room they gave me had roaches, black mold on the mattress, a sticky floor, brown towels (so they weren't bleached clean), stains on the sheets, and crusty white bodily fluid stains on the blue bed accent throw. The 2nd room had all those issues except the roaches/mildew, and it had a clogged sink and shower. They eventually unclogged the sink a week and a half or so after initial service request, but not the shower. The walls are very thin- you can constantly hear the other guests and cleaning staff. Some of the info listed on the Expedia listing was incorrect. It claims you have access to their neighboring sister resorts' restaurants, which is a big reason I booked this specific resort for food variety (I was there 3 weeks), but I was told that I could only go to those resorts for their lunch buffets... not dinner at the actual restaurants. Most of the restaurants at this resort and some bars were closed most or all of the time, or only open certain nights. The club/bar called "after hours" was closed always. For breakfast/lunch there is only a buffet (no real restaurants are open), and the food at the buffets is stale and not good. Only lobby bar is open until late. No food is available after 9. No room service available. Some of the staff were really awesome, and it was cheap. You get what you pay for.
Stayed 20 nights in Sep 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. It has everything one needs. The only improvement I recommend is a speedier check in process.
Stayed 5 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing- Covid restrictions ( mask wearing,etc.) the entertainment staff try best they can to keep animation going. Night club and night dancing are closed due to the pandemic.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The care and attention of the staff was great.
Stayed 6 nights in Oct 2021