Grand Sirenis Riviera Maya All Inclusive

I was looking for a simple four day break alone which would not require much in the way of extra effort once I arrived at my destination. I wanted to relax for the most part, but was looking forward to some snorkeling and a little bit of site seeing. I found Grand Sirenis to be convenient in that snorkeling was possible right off of the hotel. Akumal and Tulum were not far away, and there were many options for other excursions if one felt so inclinded. There was a beautiful beach front, several pools, a lazy river and other activities available on site.

Excellent facility but you better be in shape. It has all the amendities but you will walk to get to them.

We requested 1 king bed but got two double beds and also to be on the same floor as my brother or at least in the same building. We were quite a distance from his building. The staff were very accommodating and friendly. Food was good but the music in the lobby and in the Theater was deafening, it was too loud. Same for the music at the pools. This hotel seems to cater for the younger crowd but there were a lot of seniors staying there - 60 to 80 years of age. We were with a group for a wedding and there were teenagers, couples (aged 30 - 45) and seniors but we all mixed well and had a good time.

Amazing resort, very friendly bilingual staff, premises are very well kept, great service throughout, great specialty restaurants, good variety on the buffets, good snorkeling on premises as well as two dive shops, the only drawback is that it is somewhat isolated from shopping and nightlife for the party goers. If that's your priority, better to stay in Playa del Carmen or Cancun

My wife and I enjoyed our stay. The hotel is older, but has been kept up ok. Room was nice, food was good, service was great. The hotel beach area is very nice. The only issue we had is that we were "picked" by our concierge to take part in the Grand Bahia Principle 49th anniversary promotion event. Knowing how these things work we hesitantly accepted the offer (food, massages, gifts). I then looked up on the internet what the details were and it turns out every year they celebrate their anniversary all year around by trying to sell people some sort of membership that will save them thousands on vacations. We decided to check it out but with very little patience for anything sketchy. Well, 5 minutes into it a receptionist is wanting to know what I do for a living, wanting to see credit cards that I brought (each separate card shown would enter us into a raffle to win a free vacation for both us and our concierge). We got up and left. It's sad that they believe this is an effective way to have people continue to use their hotels, rather than just the experience. It left a bad impression on us to what otherwise was a fabulous experience.

its a very big complex, about 20 buildings and if you´re traveling with friends, they may be in a very far away room from you. Everything is FAR from your room: pool, lobby, restaurants, etc. Walking is not enough, you should use golf cars but there are few, so waiting times are long.

Paid to upgrade to ocean view, but couldn't see the ocean from the 2nd story for the trees, and bathroom ceiling had a leak. Moved to 3rd floor room next day with nice view and no leak. Beds are very hard however. Grounds very pretty and clean. Friendly staff. Snorkeling area.

Had a wonderful time, the staff was very helpful in all my ventures. Well... they did forget to put a trash can in my room. I had to turn on all the lights in the middle of the night just to use the restroom.... it kind of blinds you when they could simply put in an night light in the restroom. However...my stay was memorable and I had a great time and will return on my next trip...also I will refer you to my friends.

I really enjoyed the stay, great views and people! I would do it again next year same place! Only complaint is the bed was a little firm for my liking other then that I don't have anything bad to say. I was sad to leave :(

Amazing experience. Was there with baby. Room was very large, but uncomfortable mattress. Maids never refilled toilet paper. Concierge were more sales people than helpful. I ordered for an iron, more toilet paper, towels, on all different occasions and never received any. Had to steal toilet paper off of maids cart which was strange that they had it but never refilled. Food was great, great pools, and beach. I would go back!