Hotel Maya del Carmen Reviews

The place is ok for one or few men, because we care less. Room conditions are close to spartan. It would be cheaper and nicer to rent a flat rather. If you plan to travel with a girl or family, this is not good choice. The latter was my personal mistake, I had to move to a different place before ruining my vacation completely. The place is close to the beach and 5th ave - it is true. Again the place is fine if you need a crash place to get wasted, otherwise avoid.

Our first of three nights we were relocated to another hotel as our room was not ready. Although taxis to and from were paid for, breakfast was not included. When we did arrive in our room, we found there were not enough towels, cups or plates for six people, even though the room was booked for this many. When additional supplies were requested, we had to fetch them from reception as they never bothered to bring them up. The next day housekeeping the cleaned 3 of six towels and replaced this with only 1 clean one. Aside from the owner, the staff were not so helpful. The beds were hard as rock but the room was spacious and relatively clean. Breakfast was decent and the pool was nice enough. I think there are better budget hotels available and wouldn`t recommend this one unfortunately.

The photos that advertised the hotel were quite misleading in real life. The hotel staff did not speak English therefor were not able to communicate accordingly with foreign customers. Our bed was ridiculously hard and came with a pillow the size of a couch cushion. Our shower did not even have a shower head so we basically showered under a low pressure hose. Highly unrecommeded and overpriced for what has been offered.

Hotel was basic but clean and usable. Pool was nice and only one block from 5th avenue. Would go back there again as it convenient coming from Cancun and Cozumel is a ferry ride away. Staff were great and felt safe there. Comes with a basic breakfast and coffee was good.

Granted, we were there on a rainy night, but we could barely find our room because the room numbers on the dark doors are painted the same color as the door. We had to FEEL for the number! The refrigerator did not work and -- gross! - there was a big glob of hair in the shower drain. Hand tiles in the bathroom were nice but could not be cleaned properly. It might have been refurbished, but it was the public, showy, areas, not the rooms. Breakfast was toast and coco puffs.

It was a really nice place. Close to everything. Really nice.

We enjoyed the patio and were able to walk to a large hotel for acuivity pick up. Was great to have convince store close was thankful for free wifi

False advertising,my worst experience and ruined my holiday

For the price this hotel is great! Nice big room, with king bed, fridge, microwave, stove, utensils, sofa and balcony. Only 2 blocks to Main Street, 4 blocks to beach. Staff are friendly and helpful. Breakfast is toast, cereal, jam, coffee and juice. There's a pool and tour desk. It's not perfect but if you don't want to pay all the money for a great hotel on the beach this is perfect for budget travelers to experience playa del Carmen.