Ocean Coral All Inclusive

The staff were a wonderful balance of friendly and helpful without being over solicitous. Dinner at the Mexican restaurant was delicious, build your own omelets at breakfast at Casa del Mar was good, but lunches always left plenty to be desired. I'ma vegetarian, and I always tasted some kind of pork in the beans, but my other vegetarian family said they didn't. My carnivorous friends said the meat dishes weren't great either. The crepes at Le Petit Creperie were weird, according to my four friends that ate there. Avoid late night food at route 66 at all costs.

This is the "least" of any comparable all-inclusive's we've stayed at. The room was a bit below average according to my standards (I am very particular). I was appalled at the filth of the floor. The bathroom sink was leaking so my husband got down & checked & could identify the problem. We then used the shower mat to dry the area & the mat was so disgustingly dirty after wiping up the water, I was grossed out. YUK! Maintenance did come & fix the problem promptly. We had to call on 2 occasions to have our fridge restocked-we needed the water as you cannot drink the tapwater there. While the food was just okay at the buffet, the appearance, orderliness, cleanliness of buffet was less than desirable. We enjoyed the Villa Marina, Creperie, & Mexican restaurants for evening dinner. A majority of the staff went above and beyond for the guests. They were always willing to chat for a minute or two & even joined us for a meal a time or two. We enjoyed our vacation, the warm weather and the fun time we had. While this isn't the hotel's issue, the ocean was the dirtiest we have ever seen it. So sad. The resort did do a great job of keeping the seaweed cleaned up.

Pros: the beach is great, the rooms are nice, the pools are clean and pretty, lobby huge and nice Cons: sort of party atmosphere, staff not very accommodating, food was bad to just ok - nothing was very good. Some individual experiences: We felt the privilege idea was pretty tacky. If you weren't privileged, you were not treated as well, and certainly didn't feel like you were valued as a customer. We arrived and were shown to our room, ground floor and from what I understand if you book with Expedia or another similar booking site that's the best you will get. It was in a convenient though, so that was nice. However, we requested a king bed and were given two queens. It took over 20 mins to convince them to give us a different room, lots of made up excuses, they said they could push the beds together and it would be just fine. They ended up giving us a king bed in a room right next to the original room we were assigned. Frustrating. I accidentally left my purse on a bench in the lobby. It was stolen and found near the beach with my camera missing. The staff really wasn't that interested in figuring out what happened even though there were security cameras everywhere in the lobby. The buffet food was horrible and there really wasn't much to eat durning the day. The restaurant foods were a little better, but not great. The pools were pretty, but very loud music and spring break atmosphere. The wedding we attended was beautiful. Pretty average resort.

Ocean Coral was good, not excellent. But we had a good time, awesome weather. The staff were so friendly, happy and eager to please. The food so so. The rooms were large, sound proof and clean. One of the rooms we had in our group had a bad water leak in the bathroom and they couldn't fix it but neither did they move them to another room, they just put towels there to soak up the leak. The refrigerator in our room didn't work until we pulled it out and moved it to another outlet. It was weird that the lights and ceiling fan worked on a sensor, when you got up during the night, lights and fan came on. We didn't like the fact they had a privilege area, which effected the rest of us when it came to drinks and restaurants, but yet it wasn't worth the extra money either. The ocean had a lot of floating plastic bags and junk and seaweed. But they did keep the beach clean with a tractor sweeping the sand throughout the day. Way too many small children there. Did we have fun? Yes we did, would we go there again? Probably not.

This hotel has nice looking grounds and is well maintained, has lots of activities at all times, and nice looking rooms. However, if you are looking for decent quality food, drink, and service, this hotel ranks very low compared to the many others I have stayed at on this coast. Although the price is low, I have stayed better for less as well. Breakfast and lunch are buffets, and they offer some other dining options at dinner, but all of the resort is serving some extremely low cost/low quality food and drink. At the breakfast and lunch buffets, you might be there ten minutes before someone offers you a drink and they aren't really considered your server because they don't come back to the tables after that usually. If those aren't important items to your group, the hotel is a nice looking and comfortable place to stay. Take a great big insulated mug with you and they will fill it up every time you order a beverage. Otherwise, you spend a lot of your time trying to get your hands on your next 8 ounce beverage.

Need to keep privilege guests separate, don't put folks in buildings with a beach they cant use and get a better beach towel system

I was very disappointed with this facility. The food was below average in quality. There were not enough restaurants for the number of guests so the lines to be seated were very long. When at the pool, we were constantly harrassed by the Spa staff asking if we wanted a massage. Although signs at the pool indicated 'saving seats' was not permitted, if there was even a chance of getting a chair by the pool, you had be save your seat by 7:00 a.m. The drinks were horrible. Had the quality of the drinks been passable it may have made up for all drinks being served in a reusable plastic glasses. Glass of champaigne? Plastic glass. Frozen drink? Plastic glass and no straw.

This resorts layout is so nice and easy to get to where ever you want to explore on the resort everything from the beach to the restaurants are all within a couple minute walk, the staff are all so friendly and make you feel so welcome and always have a big smile for you. We will be going back again next year for sure.

Nice quite area, very clean hotel and grounds. Reservation restaurants had great high quailty meals with good service. Could have used a few more bars, and an additional buffet. Great Daisy club for children age 5 and up. Good teens club for 11-14 yr olds. Moderate amount of sea grass in the water. Wonderful staff, tip them well as they work very long and hard days for very little. Recomend hotel to familys with middle aged kids and older couples.

Our stay was "Okay". The front desk could have been more friendly and attentive. We felt there was a lack of bars around the pool areas and not enough chairs at the beach. The main buffet and dinner in the restaurants were excellent, but disappointed in the other breakfast and lunch options. Lack of communication regarding the dress code at the nicer dining option.