Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Lovely Four Star Hotel on the Beach

Posted Mar 3, 2015
Cons: The shower wasn't very good and the furnishings are a bit dated.
Location: Directly on the beach with lots of activities including snorkeling.
Food was great. There is a house wine available, but we found it of very poor quality. If you enjoy a nicer wine there is an extra charge of at least $25 US per bottle. Some of the steak meals have an additional charge, however there are so many other choices that we didn't find this a problem. The Japanese hibachi grill was a lot of fun. We tried every restaurant and enjoyed them all. For whatever reason, we found that the ocean was warmer than the pools. Great place to stay and we will go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago,IL

Nice hotel with great pools and beach access

Posted Mar 2, 2015
Pros: Food and drinks were good and plentiful. Pools very nice.
Cons: Rooms could have been little cleaner.
Location: No need to leave the resort. Lots to do there.
We really enjoyed our stay. Food was very good and lots of variety. Lots of places to get drinks and food during the day. The room was clean and bathroom was large. The facilities are very pretty and the resort is large. Great for families and large family gatherings. Would recommend highly. Lots of activities as well for adults and kids.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Easy Stay

Posted Mar 1, 2015
Pros: Friendly staff Very accommodating Clean
Cons: Pools were a bit cold. The kids wouldn't swim the first day because it was too cold. Availability of snacks during the day.
Location: Easy drive from the airport.
This trip was exactly what we were looking for. Some fun in the sun with little to do or worry about. The hotel staff was all very friendly and accommodating. We travelled with our 5 year old twin girls and they had a blast. We thought the kids pool would be crazy busy but out of all the pools at the hotel this one was quiet and very easy to find a chair and some shade when needed. Another bonus was the easy access to the restrooms right by the pool. The kids loved that there were two playgrounds and one right on the beach. We checked them into the kids club one day to participate in one of the activities. The staff there was very friendly and for the rest of our stay they would go out of their way to say hi to the girls (by name) when we were just out and about around the hotel. They thought that was pretty fun that they had some new friends that knew them by name. Overall the food was as expected; not amazing but always very fresh and had a good variety. Overall we would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Beautiful hotel on the beach.

Posted Mar 1, 2015
Pros: Location, view, pools, clean and beautiful.
Cons: The buffet food quality was sometime just that, a buffet. The fine dining choices were excellent.
Location: It only took about 30 minutes to get there from the airport and security was outstanding. No need to leave.
Absolutely beautiful! Only issue was with the bed. We booked a king size bed and got 2 queens. They quickly put the beds together and made them up as one bed, but not quite the same. Other than that, the room and balcony was large, clean and very comfortable. Entire staff was friendly and helpful. Everyone spoke very good english.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Awesome place, great experience!

Posted Feb 28, 2015
I was more than happy with my experience at this resort. Everything was better than I thought. The food was good, service was great, and there was so much to do. This place truly has something for everyone. The pools were beautiful and not over crowded. There were many different places to eat. The one and only con would be the seaweed on the beach but it was cleaned up each morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 28, 2015
Pros: Location
Cons: Size of beds
Location: Great choices of things to do.
Excellent food choices. Staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New york

We have excellent vacation.

Posted Feb 26, 2015
We spend a week in resort and all of us vas very happy to be there. Very nice property, excellent food in all restorants of the place, very friendly and helpful stuff. We In love in OCEAN CORAL . Thanks to everyone in this place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mn

Posted Feb 24, 2015
Nice place. Nice pools. Close to beach. Walk to Puerto Morales.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sioux Falls

Nice hotel, great food options

Posted Feb 24, 2015
Had a blast! The hotel staff was awesome. Bathe only down fall was hard beds and lumpy pillows
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Posted Feb 23, 2015
Staff was amazing as far as the restaurants, bars and entertainment went. Front desk needs help. We asked for a cot to sleep on instead of the pull out couch two different days and never did get it. Beds were so uncomfortable.