Secrets Maroma Beach Riviera Cancun All Inclusive Reviews

This was our 10th visit to the Cancun/Playa area and we have always enjoyed every resort. Each resort offered the friendliest most eager to please service. However, this resort finds ways to improve upon the superior service we've encountered before. Service wise I don't see how anyone could improve upon how these people do everything. Their restaurants were all excellent. As a swimmer I generally expect the pool waters to be cold and uninviting. However, their main pool is heated, and guests responded by getting into and enjoying the water. The only negative was the huge amounts of seaweed on the beach, which rendered the beach as unusable, with even an unpleasant odor. The staff said the seaweed was the worst in a long time, and that the entire coastline was in the same shape. Highly recommend this resort.

You definitely get what you pay for here. Great food, top shelf booze, immaculate facilities. The pool and beach scenes were gorgeous. Service was great.

We have been to numerous all inclusives - some adult only and some not - including a Sandals for our honeymoon and I can easily say this was the best all inclusive we have been too. Not only was the quality and service outstanding, but the entertainment was the best I have seen for a Resort. Secrets definitely got it right with this one.

Maroma beach is the place to stay on Riviera Maya, Secrets is right in middle. Superb staff and great food.

My wife and I visited the resort for our first year anniversay from Dec 7 to Dec 17th. Secrets Maroma is a wonderful resort with a beautiful beach. The restarurants offer a variety of meal oprions and the food is very good. The place is very clean and the staff work really hard to keep it that wat. Speaking of the staff, a very special thank you to the Secrets Entertainment team that kept us entertained throughout the day.The shows at night are the best we have ever seen. Fermin, Jorge (George), Mani, Alejandro x 4, Gabi, Paulina and Rene were fantastic so was our favourite waiter, Israel at Seaside Grill. I highly recommend this resort for a great time!

I had a great stay- the decor is beautiful in the rooms- the floors are top quality marble and clean. Bathrooms are impeccable. The lobby is a bit underwhelming but the rooms make up for it. The food was amazing - we loved the French restaurant. The breakfast buffet is the best I ever went to and I travel a lot to very fine places. Tips -

Beautiful resort. Great food. Lots to do during the day. Staff are very friendly and helpful. If you are looking for a place with high energy where you can party, this is not the place. The clientele are typically older and the resort tends to shut down around 11. The lobby bar and night club are open until 1, but were typically close to empty after 11 when we stayed there. This is likely also because the resort seems to gently encourage guests to go to their rooms at night. Security roams the grounds during the evening and will kick you out of the pool or beach if you are out too late. The resort is absolutely beautiful. It is difficult to compete with the facilities and beach. The beach is one of (if not the best) in the area. I had a wonderful time and do not have any complaints whatsoever. I felt safe, and well taken care of the entire time. The rooms are beautiful and our maid came by twice a day. Once to clean and once for an evening turn down service which made the room feel quite welcoming to come home to at night. Highly recommended!

One of the nicest resorts we have been to, we will be back

I stayed in Cancun and then at Secrets Maroma. This was my third time at Secrets Maroma, and I will not return. For the price its a complete rip off. And the beach is less than impressive, dirty water and beach.

A estadia no hotel pode se traduzida em uma única palavra: excepcional!! Além da beleza exuberante da praia e da excelente estrutura do resort, chama a atenção a gentileza e carinho com que fomos tratados por todos os funcionários do resort, que hoje mais do que profissionais podem ser considerados amigos! O quarto estava sempre impecável! A lembrança dos pratos servidos nos diversos restaurantes dá água na boca até hoje!