“This was my second time attempting to stay at this hotel, and I had previously stayed here for a period of time, so I had a certain level of trust in this property.
However, this experience was very disappointing. Due to a necessary name correction on the reservation, Expedia assisted in updating the guest name, and I presented the updated information to the front desk upon arrival. Unfortunately, due to a system synchronization delay on the hotel’s side, the updated information was not visible……
“This is your typical low budget hotel near a convention center. The hotel and rooms were not in great condition; scuffed walls, water damage ceilings, clogged shower, air gap in sliding door, noisy heater unit, warped bathroom tile causing door to scrap.
The positive was the price and distance near the convention center and a Starbucks. Parking was close and seemed safe.
I would stay there again.”