“The reservation was for a two bed room but the hotel reserved a one bed room. With who was with me I needed two beds. The desk person said he could give a room with a pull out sofa but then put me in a room with one bed. 2 1/2 hrs later I had a room with a pull out sofa and it was close to midnight. He blamed all on Expedia and said I should only reserve directly. Sorry never had a problem like this with Expedia. Refused to give me a refund so was forced to use the room he had. Overall very……
“The reservation was for a two bed room but the hotel reserved a one bed room. With who was with me I needed two beds. The desk person said he could give a room with a pull out sofa but then put me in a room with one bed. 2 1/2 hrs later I had a room with a pull out sofa and it was close to midnight. He blamed all on Expedia and said I should only reserve directly. Sorry never had a problem like this with Expedia. Refused to give me a refund so was forced to use the room he had. Overall very……
Thomas