“Only 1/2 the lights worked and with the only window looking over the pool…. It was soooo dark!! After complaining and being told it would be addressed… no lights fixed. None of the USB ports worked. They brought an adapter so I had only 2!
TV turned off on its own Added a day to my stay and then was told ….the girl didn’t do it right so I was locked out of my room while walking my dog”
“Checking in was smooth, very friendly staff. Valet staff was amazing! Super helpful. The building is gorgeous outside. Cobblestone street was adorable addition to the building style. The inside was very clean and quiet. Many seating areas and a bit of entertainment with the TV’s playing the story of Pabst brewery. Beautiful artifacts of the past all around. The staircases. Love. The brick. All of it. The room was very large. Full bathroom, kitchenette and two beds. Spacious, clean, and truly a……
“Check in was terrible it took over 30 minutes. I am taking into consideration that they just got a new computer system which can be difficult. However the 3 customers in from of me were all told that they over booked the rooms. The poor gentleman in front of me was told the same then they worked out a way to get him a room. Shortly after he checked in he was back at the desk stating there was someone in the room they gave him.”