“We had issues with fruit flies in our room which were quite annoying. Reported it. Manager was involved. We couldn't exchange rooms as our room had balcony and view of lake or take a a room facing parking lot.
We did not want to change rooms. So they wanted to spray room which we were not comfortable with. They did clean our room again. We asked for a reduction in price but was told no. This room was quite expensive (over $350/ night ). I was treating my daughter and granddaughter to this……
“Booked 2 of the 2 bedrooms and they were completely spacious. Great for my family size. The rooms were clean and didn’t have an odor. The waterpark had everyone’s attention. Had something for everyone to do.”
“Room was spacious and clean. Room had a kitchennet area with a sink, microwave, and refrigerator that was very convenient. It also had a full sofa bed. The swimming pool and hot tub were amazing. Very happy with our visit!”
“Valet parking was great. Room was very clean! Lighting in room & bathroom was dim even with most of the lights on. Dissapointed check in time was so late. Would be fine with earlier checkout if that helps the staff.”