布鲁温泉 4 星级酒店, $90 起

“The hotel staff upgraded us for free to a suite, which was lovely. However, it was clear that the furniture in the suite was dirty and rarely cleaned.”

“Property (or at least my room and the garage) need maintenance. Room was run down- barely cleaned- chunks of dust bunnies in the middle of the floor. Bathroom floor had dirt sitting on it- as if someone with work boots had walked through it. Wallpaper peeling off bathroom walls. No lock on bathroom door- no hand soap in bathroom; it was equipped with shampoo at the sink- to wash hands. I did not respond to texts from front desk, asking how my stay was- so that’s my fault. I was on a trip for a……