Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
9.99 --> Here's why...
The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation.
The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had.
Skip the...
9.99 --> Here's why...
The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation.
The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had.
Skip the...
Larry
Reviewed December 27, 2023Reviewed December 27, 2023
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Everything about our stay was perfect and wished we stayed more than one night. The food was great and truly enjoyed the experience. The open-air hot spring bath was heavenly. They picked us up from the station by the open air museum and dropped us off at Gora station in the morning. I went as a girls’ getaway, but definitely perfect for couples!
Everything about our stay was perfect and wished we stayed more than one night. The food was great and truly enjoyed the experience. The open-air hot spring bath was heavenly. They picked us up from the station by the open air museum and dropped us off at Gora station in the morning. I went as a girls’ getaway, but definitely perfect for couples!
Alexis
Reviewed November 3, 2026Reviewed November 3, 2026
The hotel itself was well maintained and the private open-air onsen (hot spring) in the room cannot be beat. The staff were helpful and courteous, and the dinner and breakfast menu was delightfully delicious. Overall it was a very memorable stay, unfortunately it was raining during our stay so we didn't leave the hotel to explore the surrounding area. The hotel has everything you need for a comfortable and relaxing getaway albeit a bit on the pricey side. I would recommend this hotel for a...
The hotel itself was well maintained and the private open-air onsen (hot spring) in the room cannot be beat. The staff were helpful and courteous, and the dinner and breakfast menu was delightfully delicious. Overall it was a very memorable stay, unfortunately it was raining during our stay so we didn't leave the hotel to explore the surrounding area. The hotel has everything you need for a comfortable and relaxing getaway albeit a bit on the pricey side. I would recommend this hotel for a...
Sheng Yi
Reviewed December 20, 2016Reviewed December 20, 2016
This was such a beautiful hotel. We stayed at some very nice ones during our trip to Japan and this was the most amazing of them all with gorgeous views of Mt Fuji and Lake Ashi. It’s hard to beat sitting in your private onsen with water from a natural hot spring while gazing at Mt Fuji. The room is equipped with every amenity making for a comfortable stay, including very comfy pjs. The fridge is stocked with some drinks and alcohol, at no cost. The large screen projector was great, even if we...
This was such a beautiful hotel. We stayed at some very nice ones during our trip to Japan and this was the most amazing of them all with gorgeous views of Mt Fuji and Lake Ashi. It’s hard to beat sitting in your private onsen with water from a natural hot spring while gazing at Mt Fuji. The room is equipped with every amenity making for a comfortable stay, including very comfy pjs. The fridge is stocked with some drinks and alcohol, at no cost. The large screen projector was great, even if we...
Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Matthew
Reviewed November 15, 2023Reviewed November 15, 2023
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
This was the best experience I’ve ever had at a resort or hotel. The facilities are in immaculate condition. The staff was very friendly and helpful. The breakfast and dinners were world class. If I had known how wonderful our stay would be I would have booked several more nights. Im very grateful for a wonderful stay.
This was the best experience I’ve ever had at a resort or hotel. The facilities are in immaculate condition. The staff was very friendly and helpful. The breakfast and dinners were world class. If I had known how wonderful our stay would be I would have booked several more nights. Im very grateful for a wonderful stay.
Gregory
Reviewed September 8, 2024Reviewed September 8, 2024
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Irene
Reviewed February 18, 2024Reviewed February 18, 2024
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
John
Reviewed October 23, 2024Reviewed October 23, 2024
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
Bryan
Reviewed October 13, 2026Reviewed October 13, 2026
The get-go of any well-deserved holiday gets started with selecting a destination. Hakone has been a popular local with travelers because of everything it offers. Yet, "location, location, location" applies to more than just your vacation destination. When you want to make your holiday especially memorable, it's all about where you start each new day.
Lodgings as Beautiful as the City
Hakone saw its fair share of visitors this past year. Expedia's comment section features tips and tricks that will assist you in narrowing down your pick. With lodgings that have an overall score of 5.0, you know your time spent here is going to be all that you've dreamed of for your vacation. The management at these resorts realize it all starts with the first impression. You will be welcomed by beautifully manicured grounds and modern facilities.
The focus on every detail doesn't stop with just the facade, as you'll find your room to be oasis from all your concerns as each room provides you with the top tier in comfort. The indulgences don't end at the bedroom door. With a service rating of five stars, you can rest easy that you will be in exceedingly attentive hands. With all they provide guests, it's clear why one hundred percent recommended staying here!
Book a 4-Star Hotel in Hakone Today!
Your vacation to Hakone should be one that you'll reminisce over for years to come, and reserving a 4-star hotel can help make those memories nothing but fantastic. With such fantastic places to stay in Hakone, it'll be easy to find the right fit with Expedia.