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4.3
Excellent
Rating 5 - Excellent. 523 out of 949 reviews
5 - Excellent 55%
Rating 4 - Good. 300 out of 949 reviews
4 - Good 32%
Rating 3 - Okay. 57 out of 949 reviews
3 - Okay 6%
Rating 2 - Poor. 32 out of 949 reviews
2 - Poor 3%
Rating 1 - Terrible. 37 out of 949 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Great location for an ORD layover. Free airport shuttle. During COVID, there is no room service but there is a decent restaurant in the lobby. The room had some issues. The TV did not work well. One of the two bedside lamps did not turn on. And the towel rack in the bathroom was loosely attached to the wall.
Stayed 1 night in Jun 2021

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Depressing place to be
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very nice accommodations.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, convenient to O’Hare.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my two queen bed room was like two separate bedrooms with an adjoining door. I loved having a shuttle to and from the airport. I loved having the Harry Caray restaurant in the hotel. I loved the friendly, helpful staff!
Stayed 1 night in Jun 2021