Neglected and depressing
Posted Apr 1, 2017
This hotel is rundown, and the staff is not helpful. No hot water in the shower (in March, in Chicago!,) fixtures coming out of the wall when touched, and non-functioning wifi in some of the rooms. Whenever I brought a problem up to the "Innkeeper," David, he would say "oh yeah, that happens sometimes." (?!?!) When I book a hotel that says it has wifi, I expect the wifi to work in my room. Intact fixtures and hot water are not too much to ask. And a staff that actually cares about the problems with the hotel would be nice. I would not stay here again. It's also dark, depressing, and claustrophobic, and there is no elevator.