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Hilton Garden Inn Chihuahua

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Seasonal outdoor pool, open 9:00 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 10 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Garden Inn Chihuahua

Hilton Garden Inn Chihuahua

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Av. de La Juventud 5915, Esquina con Haciendas del Valle, Chihuahua, CHIH, 31216

Explore the area

  • Popular LocationHospital Angeles Chihuahua7 min walk
  • Popular LocationFashion Mall18 min walk
  • Popular LocationEl Encino Trailhead10 min drive
  • AirportChihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)30 min drive

Choose dates to view prices

About this area

Chihuahua

Located in Chihuahua, Hilton Garden Inn Chihuahua is connected to a shopping center. Historical Museum of the Mexican Revolution and Semilla Museum of Science and Technology are cultural highlights, and travelers looking to shop may want to visit Fashion Mall and Distrito Uno.
Visit our Chihuahua travel guideOpens in a new window
Map

What's nearby

  • Hospital Angeles Chihuahua - 7 min walk
  • Fashion Mall - 18 min walk
  • Distrito Uno - 7 min drive
  • District 1 - Shopping Mall - 7 min drive
  • El Encino Trailhead - 10 min drive

Getting around

  • Chihuahua Chepe Station - 15 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 30 min drive

Restaurants

  • Sirloin Stockade - 6 min walk
  • Cafe Punta del Cielo - 9 min walk
  • La Cocineria Bistro - 9 min walk
  • Las Faenas - 9 min walk
  • Te De Querer Cafe&teria - 10 min walk

About this property

Hilton Garden Inn Chihuahua

Pet-friendly hotel connected to a shopping center in Chihuahua with free parking
Along with a restaurant, this smoke-free hotel has a fitness center and a poolside bar. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Chihuahua offers 137 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Chihuahua hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 240.00-320.00 for adults and MXN 80-160 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Garden Grille & Bar
  • Rooftop BAR

Things to do

  • Designer stores
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4212 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 240.00 and MXN 320.00 for adults, MXN 80 and MXN 160 for children (approximately)
  • Fee for in-room wireless Internet: MXN 200 per stay (rates may vary)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chihuahua Hotel
Hilton Garn Inn Chihuahua
Hilton Chihuahua Chihuahua
Hilton Garden Inn Chihuahua Hotel
Hilton Garden Inn Chihuahua Chihuahua
Hilton Garden Inn Chihuahua Hotel Chihuahua

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 169 out of 261 reviews
5 - Excellent 65%
Rating 4 - Good. 49 out of 261 reviews
4 - Good 19%
Rating 3 - Okay. 26 out of 261 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 261 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 261 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid hotel. Very nice and quiet.
Stayed 1 night in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't mind about the high price since it was a "HILTON HOTEL MX." But the staff- specifically the front desk, were so rude and they were definitely not professional at all especially one of the young ladies. She was treating all of my family with attitude, Like she hates her job and no ethics whatsoever. Pool area staff had ridiculous regulations on outside food and drinks, but their menu had very little to offer. Poorly execution of manners. We also ordered a plate of boneless wings and the waiter stated, " I will serve your wings BUT THE PLATE IS PORCELAIN, SO PLEASE DON'T BREAK IT ". Not to mention we only got the room cleaned up once out of the 3 days. The cleaning wasn't even done well, there was a lot of hairs that didnt belong to us under the bathroom sink. Breakfast was also not included ??? A little warning of it not being inculded would have been appreciated. Overall, experience at Hilton Gardens was a 1 out of 5. The only good service we recieved was the parking lot men who washed the cars while we got situated in our room, they were amazing !! Better ethics than the Hotel staff. KEEP IT UP GUYS!
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff the bed was nice and firm
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2022