搜索西柴郡及切斯特酒店

“Clean and tidy overall. Staff are attentive and professional. However, rooms facing the carpark were noisy overnight. I need asking for changing my room to the other side of the hotel.”

“I wish I have chance to visit the hotel but I didn't due to booking mistake. The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.”

“Friendly staff and lovely ‘character’ hotel room. Next time we’ll try the spa which looked lovely too.”

“I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. ”

“This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room.”

“Defo recommend”

“Gorgeous hotel in spacious, well maintained grounds. The staff were very friendly and helpful and the room was clean and the bed extremely comfortable.”

“Hotel currently going through refurbishment in different areas. Got an excellent deal with B&B so needed hotel for Sat night in area so grabbed. Stated a Club room which was small but cozy. New refurbed but can see has been done cheaply. Existing damaged ensuite door, old bath with new panels just fitted.. if your gonna refurb, do it properly as looks poor. Pool OK but tub was like a washing machine, needed some de-foamer.. Breakfast was OK, box standard. 1 issue we had was disrespect of……

“Helpful attentive staff Comfortable bed Clean room ”