Franklin Lakes Chalets

The staff at the hotel are super nice and wonderful people

Very clean beautiful rooms and great hot breakfast

Our stay was a family trip we reserved 2 rooms and we were no where near eachother. One room was on 2nd floor other on 5th floor. Which was not ideal. Breakfast was very good but very hard when it was super busy. Think the would benefit in opening up the room where the food is take down the wall and make it one big open area . But everything was tastey and hot or cold. Perfect temps. Staff was wonderful and kind. We would absolutely go back.

Loved our stay, clean, nice, convenient to get to by car. Very kind staff

Hotel was super clean. Staff was wonderful. Nice variety for breakfast and very good coffee. easy access to the subway. Not in the best neighborhood but didn’t have any problems whatsoever. Water pressure was fantastic and very hot water… Will definitely stay there again

Was very pleased with the hotel. Offered free shuttle to bus and subway station. Breakfast was really good. I would definitely stay there again

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Nice staff. Removations going on but it doesn't look like the new breakfast seating area is big enough for a hotel its size. Breakfast had good choices: boiled eggs, bagels, yogurts, cereal, oatmeal, wafflemaker, juices. Wish the water pressure in shower was better, it took forever to rinse out hair. Bus stop across the street takes you to Manhattan for $4.25, can't beat that.

they have alot of people on staff. everyone is cleaning or providing great customer service. convenient free parking. large rooms that are clean. free breakfast is awesome. the person that welcomes you to breakfast in the morning is very friendly and helpful.

EXCEPTIONAL staff, sparkling clean and conveniently located hotel, great neighborhood, and again - exceptional staff! They were so friendly and welcoming and we cannot wait to return. Thank you for making our stay so comfortable and memorable.

Nice bakery for breakfast.

Amazing

Very clean. The staff is wonderful and helpful, super friendly. Excellent hotel and will stay here again---

Clean and great staff

This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator,...

Front desk staff was excellent. Hotel was clean, quiet

We have been to New York City many many times over the years. This hotel was our very favorite overall. We stayed at fancier ones. We’ve stayed at National chains. The personal care and attention you get from everyone at Hotel Scherman has been unsurpassed. While my husband would have preferred bacon and eggs biscuits and gravy for breakfast, the kids and I were very happy with the complementary continental breakfast. The walk ability to Broadway shows and Times Square was wonderful. We never...

This has been my pick of hotels since I found it. I always make sure to snag it, when traveling to NYC. It may be away from the city, but thanks to all the mass transit options, it is always a great option. They take care of all my needs, make sure I have a great stay and honestly give me a place to get some sleep after a long day. The shuttle is always on time, based on their schedules the hot breakfast buffet was also really really good. The people were friendly in the serving area as well. I...

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.