明尼阿波里斯 - 圣保罗因特拉肯乡村俱乐部附近酒店

“Wifi and T.V. are out of works for several days..,”

“Disappointed”

“Staff could have a class in customer service. Lacking in pleasant smiling personalities. THE only thing we needed, the possibility of getting a to go box for a couple of breakfast items, because we had to be at a medical appt at 6am was denied. When asked if that was a possibility, We were answered with a flat “ no we don’t do that”. I have been offered that at other Hilton properties. Speaking of other things that were lacking at this property…. Make-up wipes. Very cognizant of leaving black……

“good”

“We really liked the layout of the room!”

“I used the gym it was well kept. It felt small but I was able to use what I wanted. ”

“Room was generally clean. Portions of the carpet could have benefitted for a good vacuum. The layout of the bathroom and wash basin was not particularly preferable. With the washbasin outside the toilet and with no handle par to hang a hand towel, we had to drape a towel on a chair, or walk into the toilet with wet hands and face to dry up. Recommend: install a hand towel bar on the side of the wash basin.”

“safe and undisturbed”

“This was my worst hotel stay. I was initially assigned to room 419. When I entered, it smelled like urine and I couldn't check in. Then I asked the front desk to change me to room 611. OMG, there were bed bugs when I slept at night. I was full of bed bug bites. I was so itchy that I asked the front desk to change my room. It was so bad. I probably won’t stay in that hotel again after my first stay. ”

“Mia, the front desk staff was amazing! It was my daughter and fiancé. Mia made sure everything was perfect for us! She went above and beyond! Thank you for the great service, accommodations, and hospitality. 10 out of 10 in my book! ”

“Very good”

“It was a pleasant trip”