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Cala de Mar Resort & Spa Ixtapa

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Beach nearby, beach shuttle
Beach nearby, beach shuttle
Beach nearby, beach shuttle
2 outdoor pools, free cabanas, pool umbrellas

Overview of Cala de Mar Resort & Spa Ixtapa

VIP Access

Cala de Mar Resort & Spa Ixtapa

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Paseo Punta Ixtapa S/N Zona Hotelera II, Ixtapa, GRO, 40880

Explore the area

  • Popular LocationQuieta Beach14 min walk
  • Popular LocationPlaya Azul Grand18 min walk
  • Popular LocationMarina Ixtapa7 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)23 min drive

Choose dates to view prices

About this area

Ixtapa

Located in Ixtapa, Cala de Mar Resort & Spa Ixtapa is in the suburbs and on the boardwalk. Marina Ixtapa Golf Club and Cocodrilario are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Magic World Aquapark and Delfiniti. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Ixtapa travel guideOpens in a new window
Map

What's nearby

  • Quieta Beach - 14 min walk
  • Playa Azul Grand - 18 min walk
  • Cocodrilario - 4 min drive
  • Marina Ixtapa - 7 min drive
  • Aztlan Ecological Park - 16 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive

Restaurants

  • Las Rocas — 1 min walk
  • Seafood Market — 1 min walk
  • Bistro Soleiado — 6 min drive
  • Deborah's Restaurant — 7 min drive
  • Casa Morelos — 7 min drive

About this property

Cala de Mar Resort & Spa Ixtapa

Luxury hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 54 rooms boast private plunge pools and offer free WiFi and lanais. 24-hour room service and premium bedding are standard, as are LCD TVs with satellite channels.
Cala de Mar Resort & Spa Ixtapa offers 54 accommodations, which are accessible via exterior corridors and feature private plunge pools and safes. Rooms open to lanais. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Capricho Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

Cala de Mar Resort & Spa Ixtapa is listed in the 2021 Travel + Leisure 500.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 19 kilometers
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: USD 30 for adults and USD 30 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Motorized watercraft
  • Private picnics
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Conference space (982 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Lanai

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Private plunge pool
  • Safe
  • Turndown service

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Hotel
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Pet friendly
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Business friendly
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Policies

Check-in

Check-in from 8:00 AM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact the property to make check-in arrangements.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per night
Dogs welcome
1 per room (up to 15 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 98.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Lending library access
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle fee: USD 180 per vehicle (roundtrip)
  • Pet fee: USD 60 per pet, per night
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 98.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Capella Ixtapa
Capella Ixtapa Resort
Capella Resort
Capella Resort Ixtapa
Ixtapa Capella
Ixtapa Resort
Resort Ixtapa
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Hotel Zihuatanejo
Capella Ixtapa Zihuatanejo
Cala Mar Resort Ixtapa
Cala Mar Resort
Cala Mar Ixtapa
Cala Mar & Spa Ixtapa Ixtapa
Cala de Mar Resort Spa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel
Cala de Mar Resort & Spa Ixtapa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel Ixtapa

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 315 out of 373 reviews
5 - Excellent 84%
Rating 4 - Good. 45 out of 373 reviews
4 - Good 12%
Rating 3 - Okay. 8 out of 373 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 373 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 373 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was unbelievable, I would highly recommend it for your next stay.
Stayed 5 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing top shelf service. Made us feel unique and important.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Escape.
The staff is as high quality as I have experienced anywhere - Paris, London, LA, NYC, Rome, Tokyo etc etc- any 5 Star. Room as well as entire complex immaculate. Cannot say enough about the staff hospitality, responsiveness, Spa fantastic - amazing massages. Heads up - good news, bad news - lot of stairs. Covid in the way of better directions and explanations of services and locations. But staff around every corner.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021