孟菲斯孟菲斯市中心酒店宾馆住宿限时优惠

“Key Card wouldn't work after 2nd night, front desk staff was AMAZING, tried to help however they couldn't get me in the door. Manager didn't answer the phone, locksmith couldn't open the door without authorization, had to call the police, then the Fire Department had to come out, call the Owner of the Hotel to come out and open the door or forced entry would have had to be made. I literally had to sit in the lobby for 5 hours just to get in my room for medical equipment and sleep. No refund……

“As described”

“Free breakfast, ok rooms, nice staff, lobby is outdated, the outside parking is a little sketchy, they only have valet. The hotel is in walking distance from all the attractions downtown so that’s a plus.”

“its a ok-to-stay hotel,not special and definately not bad”

“Stayed with my family. Only thing I noticed was a must probably from the ac unit in the room. Staff was super friendly and helpful. Breakfast was beyond our expectations and the valet and secured parking gave us great peace of mind while staying down town. Trolly wasn't running because of utility work but down town was very walkable and impressively clean.”

“Inattentive staff, asked for a quiet room and placed over an ongoing party. Had to change rooms late at night. Scalding hot water in the shower without ability to change temperature. Really??? This is acceptable for a Westin now? There should be compensation and accountability.”

“Great hotel with great history, don’t forget about the ducks. Great personal and eateries, will stay again”

“Ok”

“Great location. 5 minute walk to Beale St. Minutes by car to other attractions such as Sun Studio, civil rights museum. Hotel was very clean and rooms were spacious. Staff were very friendly and accommodating. Parking was secure and adjacent to hotel. However, it was $32 a night.”

“This hotel is not in a great area of Memphis. I would not walk out at night. Many surrounding abandoned buildings. Our room had a handle missing on the bathroom door and hand soap instead of shower gel. No other little amenities like shower cap etc. For the price of the room it was to say the least a disappointment. On check in we were told breakfast was until 11am. I went down 10 min before 10 and was told that breakfast was closed and that it only went until 10. The front desk……

“Clean Room”

“酒店入住时发现基本都有灰，浴盆里还有水，床上孩子发现有头发。反应后有及时给到早餐券补偿。前台服务人员比较友善。”

“When I checked in my room i mentioned that the toilet was not flushing. Then that”