We are very disappointed in Expedia, very upset!
Posted Sep 22, 2016
Hotel is located in the middle of a drug district. This Hotel was a community safe house for homeless people. We could not stay there because it was unsafe. We just traveled 24 hours on 3 different flights from Croatia and this is what we had to go though! I called 5 different Hotels and no one had a room. We got a cab driver that was nice enough to drive us to 6 different Hotels that were all booked up. He called a friend and she found us a Best Western that had a room for us. We had know choice but to take it. Not a good neighborhood in Queens, N.Y. Costing us $239.00 for the night. The cab driver was nice enough to take out of this neighbor hood the next day to the airport. So, $100.00 later for cab rides and $239.00 for the Hotel that I would never recommend and the total aggravation of searching for 3 hours from 6:00 P.M. when we arrived at JFK airport to finally 9:00 P.M. in a just ok room. We have booked many trips with your web sight and we, my wife and I, are so very disappointed that you even have this so called Hotel listed. Wow , what a big mistake!! We hope in the future, no one else has to go though this bad experience like we did! Steven and Phyllis Radies, Very unhappy