“I didn’t even get to stay in my room because there were bed bugs and I refused the room. The property owner yelled at me and made me go down to the room and show him, and then proceeded to yell at me in the room and made me feel scared because of how aggressively he was yelling at me. Even after I showed him he still refused a refund and refused to cancel my stay. Him and Expedia robbed me of $170. I called Expedia to tell them about the bugs and the verbal abuse and they said all they can do is……
“We stayed here for 8 days.
The hotel staff, restaurant food and spacious lobby, room space, comfortable pillows and beds... were all great. Very close to Oberlin College, great location!!”