“There are ants inside the toilet. And the shower place is not fully covered so water would spill out which makes the toilet floor very wet.
Also there is no lift ,need to climb up stairs to reach the room. Although the host is very kind to come down to pick us up and point us to the room directly, so we don’t need to go higher up to the reception to do the check in.
Check in time is strict and reception is not 24 hours open.
The view however is amazing, the top floor with the restaurant……
“Beware of a bait and switch on rooms. We booked this hotel specifically because we wanted a lake view room. We booked a lake view room, and then wrote them to confirm we had a lake view room (they confirmed that). Upon arrival, the room we were given had no view of the lake. As reported on other platforms, we are not the only guests who have had this problem, so beware. While the hotel did offer compensation, it also refused to move us to lake view room even after one opened up without a……
“We booked a room for 2, but an extra twin bed was already there, so we are given a room for 3. The room is classic, clean and comfortable, with good air conditioning (but only Reception can adjust the temperature ) The wooden floor squeaks when stepped on . During our stay the elevator was out of order for a few hours, but quickly fixed.
Breakfast is decent. Overall very one here is very nice .”
“Elena was very friendly and helpful! The hotel was clean and comfortable. Breakfast was okay. One guest in our party was disappointed with the small TV in the room. The pool was nice. Overall a good stay. The only issue we experienced was that it was challenging to get taxis and Ubers, even with the hotel staff calling for us. Plan ahead and allow extra time for your journey due to cancelled or inaccessible rides.”
“This hotel was a literal gem of a find! Nestled in the hill above Lake Como a 8-9 minute taxi ride! Beautiful, magnificent views, clean and sparkling from top to bottom! The staff are a family and they are all just lovely and could not be more helpful! The rooms are not luxurious but clean and very comfortable with everything you need for a wonderful nights rest. Our patio had furniture with an amazing view of the lake and villages as well as the Italian Alps. Dinner on the terrace was delicious……