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“Absolutely amazing stay. The resort is beautiful, and the staff went above and beyond!”

“The hotel was fine. Staff was lovely. The Waterpark is great for young families. Lots of children. The water in the pools was not cooled and therefore not refreshing. Lazy river was nice. Restaurants were mediocre at best, yet costly. Many of the floors were slippery, including steps in main area, bathrooms in room and shower stalls. They forgot to clean our room and showed up at 5pm. Takes many many rings for guest services to answer phone. They were nice when answered. Perhaps they are……

“We were looking forward to pool side bar and services. But the employee that works in that area called off sick. Otherwise, the property was very nice and good for the price”

“There is construction going on, which we weren’t aware of until we arrived, it was very inconvenient. Prices were not modified due to the construction. Water slides weren’t opened the entire time we were there. It was 117 degrees and the pool was not cooled. It was very uncomfortable, water was almost as hot as the hot tub. Couldn’t connect to internet at all, therefore, connection was terrible. My room was never cleaned during our entire stay. We were there to celebrate a special occasion and……

“good”

“The room is nice and clean and the kitchen is clean as well.”

“The property is beautiful and we had a great stay. The sun is hot as expected for July in Phoenix but we still enjoyed our time. Only negatives were the pool towels, bed pillows, and mattress. The rooms and areas are well kept, all staff were kind and helpful. I’ve never woke up with back pain like I did and the pillows were not as I would expect for such a nice property. Overall we enjoyed our stay.”