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CIQALA Luxury Suites

4.0 star property
Upscale hotel near Condado Beach
VIP Access

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for CIQALA Luxury Suites

Terrace/patio
Terrace/patio
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Free daily cooked-to-order breakfast
Lobby

Reviews

7.0

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Popular LocationPuerto Rico Convention Center12 min walk
  • Popular LocationCondado Beach18 min walk
  • Popular LocationCasino del Mar at La Concha Resort3 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)21 min drive
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About the neighborhood

San Juan

CIQALA Luxury Suites is located in Santurce, a neighborhood in San Juan, and is in the entertainment district and near the beach. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.
Visit our San Juan travel guideOpens in a new window

What's nearby

  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive
  • Port of San Juan - 4 min drive

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Melanzana Bistro Pizzeria - ‬8 min walk

About this property

CIQALA Luxury Suites

Upscale hotel near Condado Beach
Sheraton Casino and Puerto Rico Convention Center are located near CIQALA Luxury Suites, which provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Smoke-free premises, beach umbrellas, and luggage storage
  • Concierge services, multilingual staff, and a front-desk safe
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Does CIQALA Luxury Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at CIQALA Luxury Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at CIQALA Luxury Suites on Jul 29, 2024 start from $193.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CIQALA Luxury Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at CIQALA Luxury Suites?

Self parking is free at this property.

What time is check-in at CIQALA Luxury Suites?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at CIQALA Luxury Suites?

Check-out is at 11 AM.

Where is CIQALA Luxury Suites located?

Located in Santurce, this hotel is within a 15-minute walk of Conservatory of Music of Puerto Rico, Puerto Rico Convention Center, and Sheraton Casino. Distrito T-Mobile and Pan American Pier are also within 15 minutes.

CIQALA Luxury Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 394 out of 1008 reviews" "
Rating 8 - Good. 194 out of 1008 reviews" "
Rating 6 - Okay. 125 out of 1008 reviews" "
Rating 4 - Poor. 108 out of 1008 reviews" "
Rating 2 - Terrible. 187 out of 1008 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Beautiful
Stayed 1 night in Jun 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Jul 2024

10/10 Excellent

Julio, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay awesome rooftop restaurant, thanks Sara for hospitality at Eternity Restaurant
Stayed 3 nights in Jul 2024

8/10 Good

Josh D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Breakfast was on time and delicious. Safe didn’t work. Shower has a half curtain. AC worked way too good
Stayed 4 nights in Jun 2024

8/10 Good

Ishavette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

pedro

Traveled with family
Liked: Cleanliness, property conditions & facilities
El personal nunca estaba en la repcepcion siempre afuera fumando y no atento
Stayed 1 night in Apr 2024

10/10 Excellent

Dwayne, Red Hills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the 8th floor very spacious!
Stayed 3 nights in Jul 2024

8/10 Good

DARA

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Suki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredible and made all the difference in how we enjoyed San Juan. I also was not expecting to have a balcony which had a nice view. Lastly, the rooftop restaurant Éter and their breakfast was also good!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben, Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Mr. Miguel, demonstrated exceptional customer service when he discovered that we did not receive an upgrade upon check-in. He promptly sent me an email offering us a room with a great view and impressive amenities at no additional charge. This gesture ensures my return business, and I trust that he will recall our interaction positively.
Stayed 2 nights in Jul 2024

8/10 Good

Chad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from the staff was excellent.
Stayed 5 nights in Jul 2024

10/10 Excellent

lilliam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limpio un sitio bueno tel desayuno super rico. Me volvería a quedar.
Stayed 1 night in Jul 2024

10/10 Excellent

Felix, Fayetteville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was one of best I ever received in a hotel in Puerto Rico. Our room had a small cleaning situation that was immediately corrected by the hotel staff. The courtesy of the staff was of the highest level. I must definitely, stay in this hotel againg.
Stayed 1 night in Jun 2024

10/10 Excellent

Iziah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2024

8/10 Good

Theresa, Fresh Meadows

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good not great. Hotel was clean could use a little upgrades. Pool was a joke! If you are looking for swimming & lounging near the pool this is definitely NOT the place. It was located on the roof top in the middle of the restaurant area. Did not feel comfortable swimming while people are dinning plus they don't have an lounge chairs. Very strange setup. Restaurants was nice with AMAZING views. Food was good but on the pricey side with not too many options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tondalaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Love the rooftop area. They make really good drinks at the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because there are restaurants nearby and it has a store next door that is open 24 hours.
Stayed 4 nights in Jul 2024

6/10 Okay

Manar

Stayed 3 nights in Jul 2024

4/10 Poor

Candace, BUFFALO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Would not stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Angel, Framingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, close to many amenities within walking distance. Good service.
Stayed 1 night in Jun 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent experience, not much to complain about, very safe area and people were friendly
Stayed 4 nights in Jun 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Elis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 4 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0