- Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Old San Juan. Walking distance to everything - classic feel with charming features including central courtyard.
Stayed 1 night in Jul 2019
Photo gallery
Guest reviews
4.7 out of 5 Exceptional
1,000 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
100 Cristo St, San Juan
Explore the area
San Juan Cathedral1 min walk
San Juan Gate3 min walk
Plaza de Armas4 min walk
San Juan (SJU-Luis Munoz Marin Intl.)16 min drive
Choose dates to view prices
Deluxe Room, 1 Queen Bed
Photos of Deluxe Room, 1 Queen Bed
Deluxe Room, 1 Queen Bed
More detailsRoom amenities
- 260 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed
260 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Double Room, 2 Double Beds
Photos of Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
More detailsRoom amenities
- 360 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
360 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Queen Vista
Photos of Queen Vista
Queen Vista
More detailsRoom amenities
- 301 sq ft
- Bay view
- Sleeps 4
- 1 Queen Bed OR 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed or 2 Double Beds
301-sq-foot room with bay views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- 260 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed
260 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Garden Terrace
Photos of Garden Terrace
Garden Terrace
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Partially open bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Junior Suite, 1 Queen Bed
Photos of Junior Suite, 1 Queen Bed
Junior Suite, 1 Queen Bed
More detailsRoom amenities
- 581 sq ft
- Sleeps 6
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
1 Queen Bed
581 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Partially open bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
San Juan
Located in San Juan, Hotel El Convento is in the historical district. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.
Visit our San Juan travel guideWhat's nearby
- San Juan Cathedral - 1 min walk
- San Juan Gate - 3 min walk
- Plaza de Armas - 4 min walk
- La Fortaleza - 4 min walk
- San Juan - 10 min walk
Getting around
- Sacred Heart Station - 10 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
Restaurants
- Patio del Nispero — 1 min walk
- El Picoteo — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking: USD 20 per day
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 15-25 per person
- 2 restaurants
- 1 bar
- Free reception
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Free bicycle rentals
- Outdoor pool
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- French
- Spanish
Business services
- Business center
- Meeting rooms
- Conference space
Outdoors
- Beach umbrellas
- Garden
- Pool sun loungers
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Ceiling fan
- Free cribs/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Towels
Entertainment
- 32-inch LCD TV
- Cable channels
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in from 3 PM - 6 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 15 and USD 25 per person (approximately)
- Valet parking fee: USD 20 per day
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan
Frequently asked questions
Guest reviews
Overall score and ratings for Hotel El Convento
4.7
Exceptional
1,000 reviews
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel El Convento is the ideal place to stay if you want to experience Old San Juan. It is a part of the city's history and, as such, contains a charm that you just can't find at a more conventional hotel. The staff are excellent and the building is beautiful.
Stayed 4 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Amazing experience!
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Technology lacking
Only complaint was that WiFi did not work well, nor did my TV.
Stayed 2 nights in Mar 2020