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Outdoor pool, sun loungers
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

4.7 out of 5 Exceptional
1,000 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationSan Juan Cathedral1 min walk
Popular LocationSan Juan Gate3 min walk
Popular LocationPlaza de Armas4 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)16 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe Double Room, 2 Double Beds

    Room amenities

    • 360 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds
  • Queen Vista

    Room amenities

    • 301 sq ft
    • Bay view
    • Sleeps 4
    • 1 Queen Bed OR 2 Double Beds
    More detailsQueen Vista
  • Superior Room

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room
  • Garden Terrace

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsGarden Terrace
  • Junior Suite, 1 Queen Bed

    Room amenities

    • 581 sq ft
    • Sleeps 6
    • 1 Queen Bed
    More detailsJunior Suite, 1 Queen Bed

About this area

San Juan

Located in San Juan, Hotel El Convento is in the historical district. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • San Juan Cathedral - 1 min walk
  • San Juan Gate - 3 min walk
  • Plaza de Armas - 4 min walk
  • La Fortaleza - 4 min walk
  • San Juan - 10 min walk

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Patio del Nispero — 1 min walk
  • El Picoteo — 1 min walk

About this property

Hotel El Convento

Luxury San Juan hotel in Old San Juan, walk to San Juan Gate
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. All 58 individually decorated rooms provide free WiFi, free wired Internet, and room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 20 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 15-25 per person
  • 2 restaurants
  • 1 bar
  • Free reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 20 per day
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Hotel El Convento and receive a full refund?
Yes, Hotel El Convento offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel El Convento cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for USD 20 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–6 AM.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Old San Juan, this luxury hotel is steps from Statue of Ponce de Leon, San Juan Gate, and San Juan Cathedral. La Fortaleza and Castillo de San Cristobal are also within 10 minutes.

Guest reviews

Overall score and ratings for Hotel El Convento

4.7
Exceptional
1,000 reviews
5 - Excellent
749
4 - Good
190
3 - Okay
38
2 - Mediocre
14
1 - Poor
9
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel in the heart of Old San Juan. Walking distance to everything - classic feel with charming features including central courtyard.

Stayed 1 night in Jul 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel El Convento is the ideal place to stay if you want to experience Old San Juan. It is a part of the city's history and, as such, contains a charm that you just can't find at a more conventional hotel. The staff are excellent and the building is beautiful.

Stayed 4 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here

Amazing experience!

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Technology lacking

Only complaint was that WiFi did not work well, nor did my TV.

Stayed 2 nights in Mar 2020