Our toilet handle broke and we couldn't flush the toilet but managed to rig it to flush. Called desk and they seemed overwhelmed and kind of frustrated due to being busy I think. They must need more staff. Said it couldn't be fixed till the next day. We also had to call for more towels and they knew we had 4 people in the room. Only one set up for coffee in the room also even though there was a coffee maker. Also the swimming pool was green, probably had algae in it and the general pool area was not in very good order, chairs broken and thrown around. The pool should not have been open with that water problem. However, the food was pretty good and bar and restaurant was neat and attractive and we were waited on really well. Staff was friendly and courteous. They have two shops on the premises, both with the overpriced turquoise that is the norm in the area but fun to look at. There were also food and drinks and lower priced items in the one bigger shop.
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