“This was by far the most disappointing hotel experience of our entire trip.
After driving four to five hours to the Grand Canyon, we arrived at around 4:00 PM only to be told that the entire hotel was without power. We received no email, no phone call, and no advance notice of any kind. This was a major issue, and the hotel should have informed arriving guests before they made the long trip.
Because of the lack of communication, we wasted hours traveling to a hotel that could not provide the……